Healthcare Design - November 2015 - 64

Daylighting and a mostly white
materials palette will brighten
the support services spaces,
including the meditation room
(shown), in Cleveland Clinic's
new four-story cancer care
building opening in 2017. "The
corridors and pathways were
designed so the light can go
from one side of the building
to the next," says owner
representative David Doren.

"Oftentimes as healthcare providers, we focus
more on the clinical aspect, technology, and the
patient experience, and we've overlooked the
business aspect. Patients and families worry about
that," she says. "Navigating through healthcare
insurance, copays, registration, and HIPPA guidelines-all of those are critically important."
While there are space implications in making
room for more wellness and support programs,
HKS' Schroer says that more clients are realizing
they not only benefit patients and families but can
also be a brand differentiator. "They see a return on
investment in terms of patient satisfaction and just
a better experience for patients," he says.
The expansion of these on-site service offerings
along with the continued push for team-based care
will continue to evolve cancer care facility design
with a focus on creating more types of integrated
spaces in the future. "Medicine is becoming more
precise and personal and will require very specific
treatment plans for every individual," Schroer says.
"This personalization will require more expertise
and specialization, which will require a larger care
team and perhaps more treatment options. To
maintain a coherent treatment plan and provide the
utmost convenience to patients, these services will
need to be in one place." HCD
Anne DiNardo is senior editor of Healthcare Design.
She can be reached at anne.dinardo@emeraldexpo.
com.

To improve the sense of
privacy for Cleveland Clinic
patients, the open-bay infusion
model is being replaced with a
mix of private and semiprivate
rooms at the new center. The
semiprivate rooms (shown
here) will feature glass-topped
walls and views to the campus
courtyard.

MORE ONLINE For more information on
cancer care facility design, go to HCDmagazine.com
for profiles on these two projects:
* Memorial Sloan Kettering Cancer Center's Josie
Robertson Surgery Center, opening in Manhattan in
early 2016 (HCDmagazine.com/msksurgery)
* The Zayed Building for Personalized Cancer Care,
a new academic cancer center at University of Texas
MD Anderson (HCDmagazine.com/zayed)

HCDmagazine.com 11.15

Patients at Texas Health
Presbyterian Hospital
Cancer Center in Dallas
can quickly access the
patient navigation center,
where staff are trained to
guide patients through their
treatment process.

WILLIAM RAWN ASSOCIATES/CLEVELAND CLINIC (CLEVELAND CLINIC); DARYL SHIELDS/HKS INC. (TEXAS HEALTH)

business functions into an easily accessible area.

http://www.HCDmagazine.com http://www.HCDmagazine.com/msksurgery http://www.HCDmagazine.com/zayed http://www.HCDmagazine.com

Healthcare Design - November 2015

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