Healthcare Design - May 2016 - 46

Forgoing the traditional healthcare
environment, Columbus Regional Health set
out to serve the health and wellness needs
of young professionals living and working
in downtown Columbus, Ind., with a fresh
alternative that answers its mission to "be your
health and wellness partner for life."
"We needed to show that we offered more
than hospital and traditional medical care," says
Denise Glesing, director of business planning
and marketing for Columbus Regional Health.
The WellConnect concept opened in December 2013, a modern renovation of a historic
building that answers some very specific needs
expressed by its user base.
To identify those needs, the system first
researched its customers through interviews,
focus groups, observational research, and online surveys, in addition to an "industry scan" of
corporate health issues and existing wellness
programs. And, soon, commonalities surfaced
and shaped the ultimate design.
The resulting programming includes classrooms that support a healthier lifestyle and
reduce stress, from Pilates and yoga classes to
cooking demonstrations and health education.
A care center is staffed by a nurse practitioner
and physician assistant. Additionally, spe46

HCDmagazine.com 05.16

Top: A reception and gathering
space at WellConnect in Columbus,
Ind., serves as a venue for
educational events and community
activities. Above: A lounge and
conversation space is used by
visitors before and after wellness
consultations.

JOEL PHILIPPSEN

Making the

cialists are available at WellConnect to
answer health and wellness questions
and help visitors navigate the healthcare
spectrum by pointing them to
additional resources and services.
Medical staff on-site also connect
users with primary care physicians, if
needed.
The project team included BSA
LifeStructures (Indianapolis) handling
programming and concept design and
Louis Joyner Architect (Columbus, Ind.)
as architect and interior designer. Themes
include nontraditional environments to mirror
the facility's nontraditional services, such as
a storefront look and feel. Separate paths
of service support clinical/exam tracks and
health/wellness offerings, with flexibility
between the two uses operationally.
And, so far, it's been a hit, filling a healthcare void that had existed downtown. "When
we introduced WellConnect, we purposefully designed it to be an extension of our
innovation work, knowing we would be
evolving services there over time based on
continued customer feedback. We are in the
process of experimenting with other service
offerings, such as fitness coaching and eldercare resource planning, to see how such
nontraditional health services meet customer
needs," Glesing says.-Gary Vance, Vance
Consulting



http://www.HCDmagazine.com

Healthcare Design - May 2016

Table of Contents for the Digital Edition of Healthcare Design - May 2016

Healthcare Design - May 2016
Contents
hcdmagazine.com
Editorial
Monitor
Product Spotlight: Green and Sustainable
The Center
All Is Well
Precautionary Tale
Meeting Ebola at the Door
Space Saver
Piece by Piece
Natural Connections
Construction
Research
SPECIAL ADVERTISING SECTION: 2016 Interior Design Portfolio and Directory
First Look
Healthcare Design - May 2016 - Healthcare Design - May 2016
Healthcare Design - May 2016 - Cover2
Healthcare Design - May 2016 - 1
Healthcare Design - May 2016 - Contents
Healthcare Design - May 2016 - 3
Healthcare Design - May 2016 - hcdmagazine.com
Healthcare Design - May 2016 - 5
Healthcare Design - May 2016 - Editorial
Healthcare Design - May 2016 - 7
Healthcare Design - May 2016 - 8
Healthcare Design - May 2016 - 9
Healthcare Design - May 2016 - Monitor
Healthcare Design - May 2016 - 11
Healthcare Design - May 2016 - 12
Healthcare Design - May 2016 - 13
Healthcare Design - May 2016 - 14
Healthcare Design - May 2016 - 15
Healthcare Design - May 2016 - 16
Healthcare Design - May 2016 - 17
Healthcare Design - May 2016 - 18
Healthcare Design - May 2016 - 19
Healthcare Design - May 2016 - 20
Healthcare Design - May 2016 - 21
Healthcare Design - May 2016 - 22
Healthcare Design - May 2016 - 23
Healthcare Design - May 2016 - Product Spotlight: Green and Sustainable
Healthcare Design - May 2016 - 25
Healthcare Design - May 2016 - 26
Healthcare Design - May 2016 - 27
Healthcare Design - May 2016 - 28
Healthcare Design - May 2016 - 29
Healthcare Design - May 2016 - 30
Healthcare Design - May 2016 - 31
Healthcare Design - May 2016 - 32
Healthcare Design - May 2016 - 33
Healthcare Design - May 2016 - The Center
Healthcare Design - May 2016 - 35
Healthcare Design - May 2016 - All Is Well
Healthcare Design - May 2016 - 37
Healthcare Design - May 2016 - 38
Healthcare Design - May 2016 - 39
Healthcare Design - May 2016 - 40
Healthcare Design - May 2016 - 41
Healthcare Design - May 2016 - 42
Healthcare Design - May 2016 - 43
Healthcare Design - May 2016 - 44
Healthcare Design - May 2016 - 45
Healthcare Design - May 2016 - 46
Healthcare Design - May 2016 - 47
Healthcare Design - May 2016 - 48
Healthcare Design - May 2016 - 49
Healthcare Design - May 2016 - Precautionary Tale
Healthcare Design - May 2016 - 51
Healthcare Design - May 2016 - 52
Healthcare Design - May 2016 - 53
Healthcare Design - May 2016 - 54
Healthcare Design - May 2016 - 55
Healthcare Design - May 2016 - 56
Healthcare Design - May 2016 - 57
Healthcare Design - May 2016 - Meeting Ebola at the Door
Healthcare Design - May 2016 - 59
Healthcare Design - May 2016 - 60
Healthcare Design - May 2016 - 61
Healthcare Design - May 2016 - 62
Healthcare Design - May 2016 - 63
Healthcare Design - May 2016 - 64
Healthcare Design - May 2016 - 65
Healthcare Design - May 2016 - Space Saver
Healthcare Design - May 2016 - 67
Healthcare Design - May 2016 - 68
Healthcare Design - May 2016 - 69
Healthcare Design - May 2016 - 70
Healthcare Design - May 2016 - 71
Healthcare Design - May 2016 - 72
Healthcare Design - May 2016 - 73
Healthcare Design - May 2016 - Piece by Piece
Healthcare Design - May 2016 - 75
Healthcare Design - May 2016 - 76
Healthcare Design - May 2016 - 77
Healthcare Design - May 2016 - 78
Healthcare Design - May 2016 - 79
Healthcare Design - May 2016 - 80
Healthcare Design - May 2016 - 81
Healthcare Design - May 2016 - 82
Healthcare Design - May 2016 - 83
Healthcare Design - May 2016 - 84
Healthcare Design - May 2016 - 85
Healthcare Design - May 2016 - Natural Connections
Healthcare Design - May 2016 - 87
Healthcare Design - May 2016 - 88
Healthcare Design - May 2016 - 89
Healthcare Design - May 2016 - 90
Healthcare Design - May 2016 - 91
Healthcare Design - May 2016 - Construction
Healthcare Design - May 2016 - 93
Healthcare Design - May 2016 - 94
Healthcare Design - May 2016 - 95
Healthcare Design - May 2016 - 96
Healthcare Design - May 2016 - 97
Healthcare Design - May 2016 - 98
Healthcare Design - May 2016 - 99
Healthcare Design - May 2016 - Research
Healthcare Design - May 2016 - 101
Healthcare Design - May 2016 - 102
Healthcare Design - May 2016 - 103
Healthcare Design - May 2016 - 104
Healthcare Design - May 2016 - 105
Healthcare Design - May 2016 - SPECIAL ADVERTISING SECTION: 2016 Interior Design Portfolio and Directory
Healthcare Design - May 2016 - 107
Healthcare Design - May 2016 - 108
Healthcare Design - May 2016 - 109
Healthcare Design - May 2016 - 110
Healthcare Design - May 2016 - 111
Healthcare Design - May 2016 - 112
Healthcare Design - May 2016 - 113
Healthcare Design - May 2016 - 114
Healthcare Design - May 2016 - 115
Healthcare Design - May 2016 - 116
Healthcare Design - May 2016 - 117
Healthcare Design - May 2016 - 118
Healthcare Design - May 2016 - 119
Healthcare Design - May 2016 - First Look
Healthcare Design - May 2016 - Cover3
Healthcare Design - May 2016 - Cover4
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