Healthcare Design - March 2020 - 21

SPECIAL REPORT
CANCER CENTERS

TA K I N G A L E A P

One design goal for the Westchester project
was to create a new aesthetic that pushed the
envelope for cancer care environments but
in a way that didn't feel like a New York City
hospital got transplanted to the suburbs. "We
wanted to create elements that were warm,
inviting, and friendly, yet had a more elevated
design," Heeley says.
Part of that process was introducing an aesthetic heavily influenced by hospitality and even

some residential design. One striking element is a 35-foot glass wall that serves
as a backdrop to the reception desk and beyond, delivering a wow moment upon
entry that's also representative of the community as an abstracted map of the surrounding area. Other highlights include waiting spaces broken down into smaller
nodes, public areas that offer variety in seating options such as small secluded
nooks and large communal tables, and even an iPad bar (an innovation in its day).
"We started with a number of different ideas that developed a design language
that has morphed over time," Frazier says.
MSK's approach to enhancing patient experience was designed into operations and care delivery, as well. For example, at the time, chemotherapy
was largely delivered in open bay settings organized around staff stations,

MARCH 2020

21



Healthcare Design - March 2020

Table of Contents for the Digital Edition of Healthcare Design - March 2020

Healthcare Design - March 2020
Editorial
Show Talk
Fuel for Change
Hospital Hotspots
Listen Up, Quiet Down
Special Report: Introduction
Special Report: Elevate & Evolve
Special Report: Support Network
Planning and Design
Product Spotlight
The Center
Supplement to Healthcare Design
Face Time
Healthcare Design - March 2020 - Healthcare Design - March 2020
Healthcare Design - March 2020 - Cover2
Healthcare Design - March 2020 - 1
Healthcare Design - March 2020 - 2
Healthcare Design - March 2020 - 3
Healthcare Design - March 2020 - 4
Healthcare Design - March 2020 - 5
Healthcare Design - March 2020 - 6
Healthcare Design - March 2020 - 7
Healthcare Design - March 2020 - 8
Healthcare Design - March 2020 - Editorial
Healthcare Design - March 2020 - Show Talk
Healthcare Design - March 2020 - 11
Healthcare Design - March 2020 - 12
Healthcare Design - March 2020 - Fuel for Change
Healthcare Design - March 2020 - 14
Healthcare Design - March 2020 - 15
Healthcare Design - March 2020 - Hospital Hotspots
Healthcare Design - March 2020 - Listen Up, Quiet Down
Healthcare Design - March 2020 - Special Report: Introduction
Healthcare Design - March 2020 - 19
Healthcare Design - March 2020 - Special Report: Elevate & Evolve
Healthcare Design - March 2020 - 21
Healthcare Design - March 2020 - 22
Healthcare Design - March 2020 - 23
Healthcare Design - March 2020 - 24
Healthcare Design - March 2020 - 25
Healthcare Design - March 2020 - Special Report: Support Network
Healthcare Design - March 2020 - 27
Healthcare Design - March 2020 - 28
Healthcare Design - March 2020 - 29
Healthcare Design - March 2020 - 30
Healthcare Design - March 2020 - Planning and Design
Healthcare Design - March 2020 - 32
Healthcare Design - March 2020 - 33
Healthcare Design - March 2020 - Product Spotlight
Healthcare Design - March 2020 - 35
Healthcare Design - March 2020 - 36
Healthcare Design - March 2020 - 37
Healthcare Design - March 2020 - The Center
Healthcare Design - March 2020 - 39
Healthcare Design - March 2020 - 40
Healthcare Design - March 2020 - Supplement to Healthcare Design
Healthcare Design - March 2020 - 42
Healthcare Design - March 2020 - 43
Healthcare Design - March 2020 - 44
Healthcare Design - March 2020 - 45
Healthcare Design - March 2020 - 46
Healthcare Design - March 2020 - 47
Healthcare Design - March 2020 - 48
Healthcare Design - March 2020 - 49
Healthcare Design - March 2020 - 50
Healthcare Design - March 2020 - 51
Healthcare Design - March 2020 - 52
Healthcare Design - March 2020 - 53
Healthcare Design - March 2020 - 54
Healthcare Design - March 2020 - 55
Healthcare Design - March 2020 - Face Time
Healthcare Design - March 2020 - Cover3
Healthcare Design - March 2020 - Cover4
https://www.nxtbook.com/emerald/healthcaredesign/20241112
https://www.nxtbook.com/emerald/healthcaredesign/202410
https://www.nxtbook.com/emerald/healthcaredesign/2024QA
https://www.nxtbook.com/emerald/healthcaredesign/202409
https://www.nxtbook.com/emerald/healthcaredesign/202408
https://www.nxtbook.com/emerald/healthcaredesign/20240607
https://www.nxtbook.com/emerald/healthcaredesign/202405
https://www.nxtbook.com/emerald/healthcaredesign/202404
https://www.nxtbook.com/emerald/healthcaredesign/202403
https://www.nxtbook.com/emerald/healthcaredesign/20240102
https://www.nxtbook.com/emerald/healthcaredesign/202312
https://www.nxtbook.com/emerald/healthcaredesign/202311
https://www.nxtbook.com/emerald/healthcaredesign/202310
https://www.nxtbook.com/emerald/healthcaredesign/202309
https://www.nxtbook.com/emerald/healthcaredesign/202308
https://www.nxtbook.com/emerald/healthcaredesign/20230607
https://www.nxtbook.com/emerald/healthcaredesign/202305
https://www.nxtbook.com/emerald/healthcaredesign/202304
https://www.nxtbook.com/emerald/healthcaredesign/202303
https://www.nxtbook.com/emerald/healthcaredesign/20230102
https://www.nxtbook.com/emerald/healthcaredesign/202212
https://www.nxtbook.com/emerald/healthcaredesign/202211
https://www.nxtbook.com/emerald/healthcaredesign/202210
https://www.nxtbook.com/emerald/healthcaredesign/202209
https://www.nxtbook.com/emerald/healthcaredesign/202208
https://www.nxtbook.com/emerald/healthcaredesign/20220607
https://www.nxtbook.com/emerald/healthcaredesign/202205
https://www.nxtbook.com/emerald/healthcaredesign/202204
https://www.nxtbook.com/emerald/healthcaredesign/202203
https://www.nxtbook.com/emerald/healthcaredesign/20220102
https://www.nxtbook.com/emerald/healthcaredesign/202112
https://www.nxtbook.com/emerald/healthcaredesign/202111
https://www.nxtbook.com/emerald/healthcaredesign/202110
https://www.nxtbook.com/emerald/healthcaredesign/202109
https://www.nxtbook.com/emerald/healthcaredesign/202108
https://www.nxtbook.com/emerald/healthcaredesign/202106
https://www.nxtbook.com/emerald/healthcaredesign/202105
https://www.nxtbook.com/emerald/healthcaredesign/healthcare-design-april-2021
https://www.nxtbook.com/nxtbooks/healthcaredesign/202103
https://www.nxtbook.com/nxtbooks/healthcaredesign/20210102
https://www.nxtbook.com/nxtbooks/healthcaredesign/202012
https://www.nxtbook.com/nxtbooks/healthcaredesign/202011
https://www.nxtbook.com/nxtbooks/healthcaredesign/202010
https://www.nxtbook.com/nxtbooks/healthcaredesign/202009
https://www.nxtbook.com/nxtbooks/healthcaredesign/202008
https://www.nxtbook.com/nxtbooks/healthcaredesign/20200607
https://www.nxtbook.com/nxtbooks/healthcaredesign/202005
https://www.nxtbook.com/nxtbooks/healthcaredesign/202004
https://www.nxtbook.com/nxtbooks/healthcaredesign/202003
https://www.nxtbook.com/nxtbooks/healthcaredesign/20200102
https://www.nxtbook.com/nxtbooks/healthcaredesign/201912
https://www.nxtbook.com/nxtbooks/healthcaredesign/201911
https://www.nxtbook.com/nxtbooks/healthcaredesign/201910
https://www.nxtbook.com/nxtbooks/healthcaredesign/201909
https://www.nxtbook.com/nxtbooks/healthcaredesign/201908
https://www.nxtbook.com/nxtbooks/healthcaredesign/20190607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201905
https://www.nxtbook.com/nxtbooks/healthcaredesign/201904
https://www.nxtbook.com/nxtbooks/healthcaredesign/201903
https://www.nxtbook.com/nxtbooks/healthcaredesign/201902
https://www.nxtbook.com/nxtbooks/healthcaredesign/201901
https://www.nxtbook.com/nxtbooks/healthcaredesign/201812
https://www.nxtbook.com/nxtbooks/healthcaredesign/201811
https://www.nxtbook.com/nxtbooks/healthcaredesign/201810
https://www.nxtbook.com/nxtbooks/healthcaredesign/201809
https://www.nxtbook.com/nxtbooks/healthcaredesign/201808
https://www.nxtbook.com/nxtbooks/healthcaredesign/20180607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201805
https://www.nxtbook.com/nxtbooks/healthcaredesign/201804
https://www.nxtbook.com/nxtbooks/healthcaredesign/201803
https://www.nxtbook.com/nxtbooks/healthcaredesign/201802
https://www.nxtbook.com/nxtbooks/healthcaredesign/201801
https://www.nxtbook.com/nxtbooks/healthcaredesign/201712
https://www.nxtbook.com/nxtbooks/healthcaredesign/201711
https://www.nxtbook.com/nxtbooks/healthcaredesign/201710
https://www.nxtbook.com/nxtbooks/healthcaredesign/201709
https://www.nxtbook.com/nxtbooks/healthcaredesign/201708
https://www.nxtbook.com/nxtbooks/healthcaredesign/201706
https://www.nxtbook.com/nxtbooks/healthcaredesign/201705
https://www.nxtbook.com/nxtbooks/healthcaredesign/201704
https://www.nxtbook.com/nxtbooks/healthcaredesign/201703
https://www.nxtbook.com/nxtbooks/healthcaredesign/201702
https://www.nxtbook.com/nxtbooks/healthcaredesign/201701
https://www.nxtbook.com/nxtbooks/healthcaredesign/201612
https://www.nxtbook.com/nxtbooks/healthcaredesign/201611
https://www.nxtbook.com/nxtbooks/healthcaredesign/201610
https://www.nxtbook.com/nxtbooks/healthcaredesign/201609
https://www.nxtbook.com/nxtbooks/healthcaredesign/201608
https://www.nxtbook.com/nxtbooks/healthcaredesign/20160607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201605
https://www.nxtbook.com/nxtbooks/healthcaredesign/201604
https://www.nxtbook.com/nxtbooks/healthcaredesign/201603
https://www.nxtbook.com/nxtbooks/healthcaredesign/20160102
https://www.nxtbook.com/nxtbooks/healthcaredesign/201512
https://www.nxtbook.com/nxtbooks/healthcaredesign/201511
https://www.nxtbook.com/nxtbooks/healthcaredesign/201510
https://www.nxtbook.com/nxtbooks/healthcaredesign/201509
https://www.nxtbook.com/nxtbooks/healthcaredesign/201508
https://www.nxtbook.com/nxtbooks/healthcaredesign/201506
https://www.nxtbook.com/nxtbooks/healthcaredesign/201505
https://www.nxtbook.com/nxtbooks/healthcaredesign/201504
https://www.nxtbook.com/nxtbooks/healthcaredesign/201503
https://www.nxtbook.com/nxtbooks/healthcaredesign/201501
https://www.nxtbook.com/nxtbooks/healthcaredesign/201412
https://www.nxtbook.com/nxtbooks/healthcaredesign/201411
https://www.nxtbook.com/nxtbooks/healthcaredesign/201410
https://www.nxtbook.com/nxtbooks/healthcaredesign/201409
https://www.nxtbook.com/nxtbooks/healthcaredesign/201408
https://www.nxtbook.com/nxtbooks/healthcaredesign/201407
https://www.nxtbook.com/nxtbooks/healthcaredesign/201405
https://www.nxtbook.com/nxtbooks/healthcaredesign/201404
https://www.nxtbook.com/nxtbooks/healthcaredesign/201403
https://www.nxtbook.com/nxtbooks/healthcaredesign/201401
https://www.nxtbook.com/nxtbooks/healthcaredesign/201312
https://www.nxtbook.com/nxtbooks/healthcaredesign/201311
https://www.nxtbook.com/nxtbooks/healthcaredesign/201310
https://www.nxtbook.com/nxtbooks/healthcaredesign/201309
https://www.nxtbook.com/nxtbooks/healthcaredesign/201308
https://www.nxtbookmedia.com