Dental Equipment & Technology Catalog - 2021 - 18

Featured Ofﬁce

They also liked the commitment the company made to customer
service. "We choose to work with companies that demonstrate
exceptional experiences," said Dr. Derse. "We've done a lot with
A-dec, and their service is exceptional. We want our patients
and our doctors to have the best."
Before returning to work after the stay-at-home order was
lifted, they formed a work group to address personal protective
equipment (PPE) and return-to-work protocols, holding regular
meetings and communicating company-wide with frequent
updates. After donating their own supply of PPE to a local
infectious disease doctor team on the frontline, they replenished
their supply with disposable gowns, face shields, level 3 and
N95 masks, shoe covers, bouffant caps, and gloves which were
shipped to team member's homes. Some team members even
made masks, face shields and head covers for their teammates
at home.

The dentists chose a Dentsply Sirona Orthophos SL 3D
cone beam X-ray system that they use primarily for
extractions and implant cases.

"From monitors in the sterilization room to moist towels and
warm blankets in cabinets, we thought of every detail to exceed
our patent's expectations and deliver exceptional patient care,"
said Mr. Linder.
"As social distancing remains in place to slow the spread of
the coronavirus, the waiting area is certainly quieter," said
Dr. Derse. The office is using a virtual waiting room model in
which patients receive text messages inviting them inside when
it's their turn, eliminating extra time inside the office. In addition,
the doctors have staggered their appointment times, said
Dr. Brandon Hall, who has served as the practice's head of
the Return to Work/PPE Team.
They use Dentrix Ascend, the cloud-based practice
management software adopted once the practice opened
multiple practices, to determine a patient's co-pay, send
paperwork for consent to their devices and process payments
ahead of time by phone. Once inside, patients enter a screening
area in which they complete a questionnaire and have their
temperature taken. Mr. Linder said, "Masks are required until
the patient has safely reached their appointment room at which
point they can be removed."
New PPE and Scheduling
The clinical space is equipped with state-of-the-art equipment
including equipment available from A-dec: the 511 chair, 533
delivery system, and 545 12 o'clock cabinets. The doctors
embraced the A-dec brand for several reasons. Its quality had
stood up well in their original practice, where it was used heavily
each and every day, and they knew it was as sturdy and reliable
as it was beautiful.

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20BC1235_p010-019.indd 18

"Our Performance and Learning Team took our new protocols
and trained our teams via multiple webinars," said Mr. Linder.
"For years, dentists have been using infection control supplies
that protect against coronaviruses, and wear PPE to protect
themselves and their patients. Now, we are using more of it.
Dentists, of all health care professionals, are the best
equipped to prevent COVID-19 because of how they have
been trained and the equipment and supplies that are part
of everyday dentistry."
Dr. Derse praises the installation of pocket doors on the
treatment rooms as a feature initially included for privacy, but
which now doubles as a safety measure that limits air exchange.
The office also added isodry units to all hygiene rooms as well
as the doctor's rooms, which allows a doctor to work without
an assistant, if necessary.

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Built for efficiency and high-volume, the galley-style
sterilization center uses best-in-class equipment that can
easily handle a high patient load.
"Our clinical team members have their lab coats and scrubs
laundered daily and leave their shoes at the practice," added
Dr. Hall. "Hygiene actively minimizes aerosol-producing
procedures by hand scaling where possible."
In addition to these extra steps, the practice also invested
in technology that makes dentistry fast and convenient for
patients. They invested in three full Dentsply Sirona CEREC
systems with Primescan and Omniscan digital scanners, said
Mr. Stanislawski, because they didn't ever want their patients
to wait.

www.henryscheindental.com/equipment

8/4/20 4:32 PM
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Dental Equipment & Technology Catalog - 2021

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