Keeping Claims Right on Track The needs and expectations of your customers are changing. That's why we've developed a bold approach to claims that puts your customers at the centre of everything we do. We call it ClaimCare and it comes with a number of proof points including service delivery promises, guarantees and more. Here's proof point #3. Claims can be complicated. Our ClaimCare Tracker provides regular updates to keep you and your customers informed every step of the way. It ensures everyone is kept in the loop and there are no surprises as we work to get them back on track. Learn more at goremutual.ca/claims AUGUST 2019 2 WWW.IBAO.ORGhttp://www.goremutual.ca/claims