IEEE Consumer Electronics Magazine - January/February 2020 - 102

Theme Article: Special Section on Cognitive Science
and AI for Human Cognition and Communication

Empowering Citizens'
Cognition and Decision
Making in Smart
Sustainable Cities
J. Beneicke and A. A. Juan
Universitat Oberta de Catalunya

D. Lopez-Lopez
Euncet Business School

F. Xhafa
Computer Science, Universitat Polite`cnica de
Catalunya - Campus Terrassa

A. Freixes
Euncet Business School

Abstract-Advances in Internet technologies have made it possible to gather, store,
and process large quantities of data, often in real time. When considering smart and
sustainable cities, this big data generates useful information and insights to citizens,
service providers, and policy makers. Transforming this data into knowledge allows for
empowering citizens' cognition as well as supporting decision-making routines. However,
several operational and computing issues need to be taken into account: 1) efficient data
description and visualization, 2) forecasting citizens behavior, and 3) supporting decision
making with intelligent algorithms. This paper identifies several challenges associated
with the use of data analytics in smart sustainable cities and proposes the use of hybrid
simulation-optimization and machine learning algorithms as an effective approach to
empower citizens' cognition and decision making in such ecosystems.

ANALYTICS FOR CITIZENS'
COGNITIVE SUPPORT
& THE "SMART

CITY" concept involves the use
of Internet technologies (ITs) in urban and

Digital Object Identifier 10.1109/MCE.2019.2941457
Date of current version 6 December 2019.

102

2162-2248 ß 2019 IEEE

metropolitan areas with the main goal of enhancing citizens' cognition, decision making, and lifestyle.[1] Since they involve social, technological,
environmental, civil engineering, and transportation aspects, smart cities constitute an interdisciplinary research field. Continuous advances in
the aforementioned fields allow for new opportunities in terms of improved information and

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IEEE Consumer Electronics Magazine - January/February 2020

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