Supply Chain World - Volume 7, Issue 3 - 61

equifax solutions

while delivering a work environment that meets the real
needs of our customers and employees. We eliminated 25 to
30 percent of the space based on utilization, consolidating
from three floors to one floor. We leveraged technology to
enable free-addressing, which is a big change for our people,
but they have adapted well. We delivered a beautiful, collaborative, customer-facing European headquarters while also
reducing year over year operating costs. It is a success story
that we plan to replicate in other locations."
Equifax plans to continue expanding out free-addressing
at other properties where it makes sense. "It's not a onesize-fits-all model and you have to look at the composition
of the workforce and how they work to determine if this
would complement that," Dick says. "With free addressing,
you have to have a mobile workforce equipped with laptops
and mobile phones. If you don't have a work style that supports it, it won't work."
Equifax has spent about $100 million over the past five
to seven years in refreshing its work environments; which
Dick says is important to the company and its employees to
have a nice place to work. "Equifax tries to embody an energetic culture of innovation and collaboration," Dick says.
Equifax's real estate team will continue to focus on the
enhancement and expansion of its core or critical sites.
"Our two big pillars are the employee experience through
enhancing facilities and supporting growth and on the
savings side, rationalizing the portfolio," Dick says. "We
have a need for expansion in Atlanta and we just completed a real estate campus strategy in St. Louis where we have
three locations."
Moving forward, Equifax will continue to focus on
achieving its EFX2020 objectives that will transform the
company into a consumer reporting agency that exceeds
customer expectations and sets the standard for security.
"By the end of next year we anticipate, as a company, to
have completed a significant portion of our transformation,
but I don't think there will ever be an end date to change,"
Briscoe concludes.
FIS- Data fuels Equifax processes and provides insights to their customers.

At FIS™, our data solutions empower smarter communications based on analytics. FIS business intelligence tools help visualize trend information and customer
journeys, and preference information about Equifax customers combined with data
models gives Equifax addition information to support clients better.
FIS is a global leader in financial services technology, with a focus on retail and
institutional banking, payments, asset and wealth management, risk and compliance,
and outsourcing solutions. FIS has more than 53,000 worldwide employees who are
passionate about moving our clients' business forward. FIS is a Fortune 500 company
and is a member of Standard & Poor's 500® Index.
For more information about FIS, visit www.fisglobal.com.

VOLUME 7, ISSUE 3 Supply Chain World

61


https://www.fisglobal.com/

Supply Chain World - Volume 7, Issue 3

Table of Contents for the Digital Edition of Supply Chain World - Volume 7, Issue 3

Contents
Supply Chain World - Volume 7, Issue 3 - Cover1
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