The Roanoker - January/February 2015 - 75
Ultimately, says
Embrey, the
patient experience
plays an equal
role with medical
outcomes and cost
controls.
Office Marian McConnell. "They show their
documentation, stick their arm out and get
a shot. They don't even have to get out of the
car."
Carilion and LewisGale facilities have
fared relatively well when stacked up agains
their peers, too. Last spring, the Leapfrog
Group gave B's to the two organization's
Roanoke Valley hospitals. By fall, LewisGale
improved to an A, while Carilion Roanoke
Memorial Hospital fell to a C. Carilion officials say the score declined because it elected
not to participate in Leapfrog Group's survey.
Ultimately, says Embrey, the patient experience plays an equal role with medical
outcomes and cost controls.
"The human aspect of medical care is just
as important as the scientific basis of medical care. That's a major focus for us," Embrey
says. "Sometimes because of the complexity
of medical care, it's hard for patients to know
if they got the right care, but it's pretty easy
for them to know if they got compassionate
care." I
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The Roanoker - January/February 2015
Table of Contents for the Digital Edition of The Roanoker - January/February 2015
Letters / Worth a Click
From The Editor
The Look
The Flavor
The Quiz
The Calendar
Get Outside
Dining: Four of the Valley’s Best Restaurants
On The Town
Where Are They Now?
The Source Book
Coming Home
Neighborhoods
Education
Arts & Culture
Medicine
Business
Recreation
Shopping
Retirement
The Roanoker - January/February 2015 - Intro
The Roanoker - January/February 2015 - Cover1
The Roanoker - January/February 2015 - Cover2
The Roanoker - January/February 2015 - 3
The Roanoker - January/February 2015 - 4
The Roanoker - January/February 2015 - 5
The Roanoker - January/February 2015 - 6
The Roanoker - January/February 2015 - 7
The Roanoker - January/February 2015 - 8
The Roanoker - January/February 2015 - 9
The Roanoker - January/February 2015 - Letters / Worth a Click
The Roanoker - January/February 2015 - 11
The Roanoker - January/February 2015 - From The Editor
The Roanoker - January/February 2015 - 13
The Roanoker - January/February 2015 - The Look
The Roanoker - January/February 2015 - 15
The Roanoker - January/February 2015 - The Flavor
The Roanoker - January/February 2015 - 17
The Roanoker - January/February 2015 - The Quiz
The Roanoker - January/February 2015 - 19
The Roanoker - January/February 2015 - The Calendar
The Roanoker - January/February 2015 - 21
The Roanoker - January/February 2015 - 22
The Roanoker - January/February 2015 - 23
The Roanoker - January/February 2015 - 24
The Roanoker - January/February 2015 - Get Outside
The Roanoker - January/February 2015 - 26
The Roanoker - January/February 2015 - 27
The Roanoker - January/February 2015 - 28
The Roanoker - January/February 2015 - 29
The Roanoker - January/February 2015 - 30
The Roanoker - January/February 2015 - 31
The Roanoker - January/February 2015 - 32
The Roanoker - January/February 2015 - 33
The Roanoker - January/February 2015 - 34
The Roanoker - January/February 2015 - 35
The Roanoker - January/February 2015 - 36
The Roanoker - January/February 2015 - 37
The Roanoker - January/February 2015 - 38
The Roanoker - January/February 2015 - 39
The Roanoker - January/February 2015 - Coming Home
The Roanoker - January/February 2015 - 41
The Roanoker - January/February 2015 - Neighborhoods
The Roanoker - January/February 2015 - 43
The Roanoker - January/February 2015 - 44
The Roanoker - January/February 2015 - 45
The Roanoker - January/February 2015 - 46
The Roanoker - January/February 2015 - 47
The Roanoker - January/February 2015 - 48
The Roanoker - January/February 2015 - 49
The Roanoker - January/February 2015 - 50
The Roanoker - January/February 2015 - 51
The Roanoker - January/February 2015 - 52
The Roanoker - January/February 2015 - 53
The Roanoker - January/February 2015 - Education
The Roanoker - January/February 2015 - 55
The Roanoker - January/February 2015 - 56
The Roanoker - January/February 2015 - 57
The Roanoker - January/February 2015 - 58
The Roanoker - January/February 2015 - 59
The Roanoker - January/February 2015 - 60
The Roanoker - January/February 2015 - 61
The Roanoker - January/February 2015 - 61A
The Roanoker - January/February 2015 - 61B
The Roanoker - January/February 2015 - 61C
The Roanoker - January/February 2015 - 61D
The Roanoker - January/February 2015 - 61E
The Roanoker - January/February 2015 - 61F
The Roanoker - January/February 2015 - 61G
The Roanoker - January/February 2015 - 61H
The Roanoker - January/February 2015 - Arts & Culture
The Roanoker - January/February 2015 - 63
The Roanoker - January/February 2015 - 64
The Roanoker - January/February 2015 - 65
The Roanoker - January/February 2015 - 66
The Roanoker - January/February 2015 - 67
The Roanoker - January/February 2015 - 68
The Roanoker - January/February 2015 - 69
The Roanoker - January/February 2015 - Medicine
The Roanoker - January/February 2015 - 71
The Roanoker - January/February 2015 - 72
The Roanoker - January/February 2015 - 73
The Roanoker - January/February 2015 - 74
The Roanoker - January/February 2015 - 75
The Roanoker - January/February 2015 - Business
The Roanoker - January/February 2015 - 77
The Roanoker - January/February 2015 - 78
The Roanoker - January/February 2015 - 79
The Roanoker - January/February 2015 - 80
The Roanoker - January/February 2015 - 81
The Roanoker - January/February 2015 - 82
The Roanoker - January/February 2015 - 83
The Roanoker - January/February 2015 - Recreation
The Roanoker - January/February 2015 - 85
The Roanoker - January/February 2015 - 86
The Roanoker - January/February 2015 - 87
The Roanoker - January/February 2015 - 88
The Roanoker - January/February 2015 - 89
The Roanoker - January/February 2015 - 89A
The Roanoker - January/February 2015 - 89B
The Roanoker - January/February 2015 - Shopping
The Roanoker - January/February 2015 - 91
The Roanoker - January/February 2015 - 92
The Roanoker - January/February 2015 - 93
The Roanoker - January/February 2015 - 94
The Roanoker - January/February 2015 - 95
The Roanoker - January/February 2015 - 96
The Roanoker - January/February 2015 - Retirement
The Roanoker - January/February 2015 - 98
The Roanoker - January/February 2015 - 99
The Roanoker - January/February 2015 - 100
The Roanoker - January/February 2015 - 101
The Roanoker - January/February 2015 - 102
The Roanoker - January/February 2015 - 103
The Roanoker - January/February 2015 - Dining: Four of the Valley’s Best Restaurants
The Roanoker - January/February 2015 - 105
The Roanoker - January/February 2015 - 106
The Roanoker - January/February 2015 - 107
The Roanoker - January/February 2015 - 108
The Roanoker - January/February 2015 - 109
The Roanoker - January/February 2015 - 110
The Roanoker - January/February 2015 - 111
The Roanoker - January/February 2015 - On The Town
The Roanoker - January/February 2015 - 113
The Roanoker - January/February 2015 - Where Are They Now?
The Roanoker - January/February 2015 - Cover3
The Roanoker - January/February 2015 - Cover4
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