Big Event 2010 Program - 17
2-Day Getting the Total Account
...Debuting at The BIG Event 2010!
The introduction of Managed Competition to Massachusetts has changed the way that your Personal Lines Account Managers do business. These people have been asked to do a different job...they have been asked to sell AND to service! And they have...or at least they have tried. Have you given them the tools that they need to succeed at this? To meet these challenges, your association has designed a BRAND NEW DESIGNATION PROGRAM for Personal Lines Account Managers - the Personal Lines Coverage Specialist (PLCS) Designation! This program will provide the necessary tools for their success. Let your clients know that they are dealing with a PRO...a true Coverage Specialist! We recommmend that you have at least three years of personal lines experience before you take this designation because it’s NOT an introductory program. The Personal Lines Coverage Specialist (PLCS) Designation consists of five parts: Personal Insurance Professional “PIP” Certification Getting the Total Account Loss Control and Prevention The Whole Person - The Whole Employee Comprehensive Personal Lines Coverage Getting the Total Account*....will outline and identify the key components necessary for the CSR/Account Manager/Producer to gain trust, loyalty and to establish the credibility that is critical in building/managing stronger client relationships. These attributes are most often times the decision makers in obtaining and retaining the entire account. There will be a wide array of material presented over the two days. The first day will range from the basics of workstation organization to time management skills. The second day will delve into defining /managing a client relationship management program through proactive customer service. Getting the Total Account will meet at The BIG Event on:
Thursday, November 4th - Day 1 Friday, November 5th - Day 2
9:00 am - 5:00 pm 9:00 am - 5:00 pm
* You must complete both days and will receive a total of 14 CEs.
up any number of your Signonlyfor a FULL Convention Registration...sendTotal Account Program!staff for $95.00 per person to the 2-Day Getting the Sponsored by Commerce Insurance a MAPFRE Company
http://www.massagent.com/education/plcs.cfm
http://www.massagent.com/education/plcs.cfm
http://www.massagent.com/events/FullRegistration10.cfm
Big Event 2010 Program
Table of Contents for the Digital Edition of Big Event 2010 Program
Big Event 2010
Table of Contents
Overview
What’s New
Thank You, Sponsors
Program Advertisers
Personal Insurance Professional (PIP) Certification
Getting the Total Account
3-Day P&C Licensing Review
Program Schedule
Big Event Annual Trade Fair Listing
Program Descriptions
Hotel, Transporation, Directions & FAQ
Registration Options
Full Registration
Partial Registration
Big Event 2010 Program - Big Event 2010
Big Event 2010 Program - 2
Big Event 2010 Program - Table of Contents
Big Event 2010 Program - 4
Big Event 2010 Program - 5
Big Event 2010 Program - 6
Big Event 2010 Program - Overview
Big Event 2010 Program - 8
Big Event 2010 Program - What’s New
Big Event 2010 Program - Thank You, Sponsors
Big Event 2010 Program - 11
Big Event 2010 Program - 12
Big Event 2010 Program - 13
Big Event 2010 Program - Program Advertisers
Big Event 2010 Program - 15
Big Event 2010 Program - Personal Insurance Professional (PIP) Certification
Big Event 2010 Program - Getting the Total Account
Big Event 2010 Program - 18
Big Event 2010 Program - 3-Day P&C Licensing Review
Big Event 2010 Program - 20
Big Event 2010 Program - 21
Big Event 2010 Program - Program Schedule
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Big Event 2010 Program - Big Event Annual Trade Fair Listing
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Big Event 2010 Program - Program Descriptions
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Big Event 2010 Program - 71a
Big Event 2010 Program - 71b
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Big Event 2010 Program - Hotel, Transporation, Directions & FAQ
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Big Event 2010 Program - Registration Options
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Big Event 2010 Program - Partial Registration
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