Big Event 2010 Program - 59

Appreciation Saturday
Saturday, November 6, 2010
Saturday 10:00 am – 11:00 am Suffolk Room – 3rd Floor Saturday 10:00 am – 11:00 am Massachusetts Room – 5th Floor Saturday 10:45 am – 11:45 am Harvard Room – 3rd Floor

CEUs: 1 Speaker(s): Irene Morrill, CPCU, CIC, CRM, CRIS, CPIW, LIA, ARM, VP of Technical Affairs, MAIA WHO does the MAP follow…? WHAT does it follow to…? WHEN does coverage apply?…or not WHERE are you covered? Sponsored by: Tower Group Companies

Auto Rental and the MAP (for those of you NOT sick of this subject)… the Who, What, Where and When of it ALL!

$100 Billion Earthquake Loss Coming

CEUs: 1 Speaker(s): Bruce Thomas, CPCU, CRIS New England is not California (thank goodness!), but we have some exposures to earthquake losses. There is no earthquake “season” as with hurricanes. We will look at the history of our region with earth movement, and then look at the various ways you can offer this coverage to your customers. Saturday 10:30 am – 12:00 pm Northeastern Room – 3rd Floor

CEUs: 1 Speaker(s): Robin Federici, ARM, CPCU, AAI, CPIW, President of Ins. Education & Training Associates The BOP policy is seen as a very compact and comprehensive option for small to medium size insureds. However, the lack of the same diverse endorsement options available to non-BOP customers may have eliminated the BOP as the best alternative for several, otherwise eligible, insureds. The new ISO 2010 BOP may have changed this! We will review several of the “new” endorsements introduced with the ISO 2010 BOP transforming this policy into the current “top dog” in town. Sponsored by: Vermont Mutual Insurance Group ®

2010 BOP – Who’s the New “Top Dog” in Town?

How to Be Deliriously (OK… Reasonably) Happy at Work

Saturday 10:00 am – 11:00 am Tufts Room – 3rd Floor

CEUs: 0 Speaker(s): Gail Hernandez, GoldLevel CTSM Marketing Events Coordinator, OMICRON electronics Corp. USA & Principal, The Trade Show Maven We spend at least 30% of our lives working, so how can we be “happy” even when things aren’t going our way? Gail will share 10 principals that can start you on the road to happiness at work and at home. Hear about real strategies that have worked for others. Take home ideas you can implement immediately. A suggested reading list will be provided. Saturday 10:45 am – 11:45 am Falmouth Room – 4th Floor

CEUs: 1 Speaker(s): Charlene A. Cabral, AAI, CIA, LIA, CRIS

Exclusions and the Opportunity in Them

This session will focus on: • Why should I use exclusions within my insurance agency? • When should I address the exclusions? • Who should I share the exclusions with? • How can I implement a procedure to address exclusions? • What do I hope to accomplish by incorporating exclusions in my conversations? • Where do I get started?

Saturday 10:45 am – 11:45 am MIT Room – 3rd Floor

Do You Know Your Trucker Customers?

CEUs: 1 Speaker(s): Marshall Katz, MS, CIC, LUTC, LIA, Education Training & Consultant Using websites, we can gather information to see what and how they are using their trucks. Are their filings up to date and accurate? What does FMCSA (Federal Motor Carrier Safety Administration) state? What is bob-tailing, dead heading, cargo and who is responsible for it? We only have an hour, pay attention. Sponsored by: Progressive Commercial

CEUs: 0 Speaker(s): Betty Wheeler, Owner & Designer, Betty Wheeler Designs Whether it’s a corner or a corner office, let’s explore some ideas to make your workspace as efficient and attractive as it can be. Topics we’ll explore: • Some basic design principles • Maximum space utilization • Suiting your work functions • Storage ideas • Style…give it some personality Please feel free to bring photos and design challenges.

Interior Design for Your Office

*Massachusetts CE Credit Applied For

as of 10/22/10

Big Event 2010 Program

Table of Contents for the Digital Edition of Big Event 2010 Program