Chapter 9. General Information Obtain access to Section 5's eServices portal Creating an account will allow you to process your Section 5 transactions online. What you need for Obtain access to Section 5's eServices portal The eServices portal is an optional tool that you can use to conduct business with the RMV and is easy to use, convenient, and free of charge. If you would like to use this new tool, you will need to designate at least one eServices Administrator. eServices Administrators will have the ability to add/remove users to the portal, reset passwords, and process the transactions listed below. Logging into the eService portal will give you the ability to: * Process first time application request * Renew your Section 5 plates * Add or delete Compliance Decals * Inquire on plate counts and make certain amendments * Replace a lost or damaged plate * Request a duplicate registration If you would like access to the eServices portal, you must complete and submit the RMV Business Partner and Administrator Access Form. Please complete and email to rmvbusinesspartners@dot.state.ma.us. If you have any questions please email us at rmvbusinesspartners@dot.state.ma.us. 01/21https://www.mass.gov/doc/rmv-bp-contact-and-administrator-form/download https://www.mass.gov/doc/rmv-bp-contact-and-administrator-form/download