Chapter 5-12 Electronic Vehicle Registration (EVR) Electronic Vehicle Registration (EVR) Performance Standards • Your Business Organization (EVR Staff) must fulfill these requirements: • Process 95% of EVR eligible transactions within 120 days after issue of the End User’s EVR permit • Process 100% of EVR eligible transactions within 180 days after issue of the End User’s EVR permit • Ensure that the work processed is accurate, complete and conforms to the policies and procedures required by the EVR program and the RMV • Work with an RMV qualify assurance team, when necessary, to correct and improve transaction processing • Attend periodic training • Work with the RMV field investigators • Review RMV Policy and Procedure Updates and ensure staff compliance Responsibilities The RMV, Service Provider(s) and End Users cooperate by electronic means to process vehicle registrations and apply for titles, as well as collect fees and sales taxes that are transferred from your account by electronic funds transfer (EFT) through a Service Provider account to the RMV. 5:68