The Ritz-Carlton Passport - Fall 2013 - (Page 3)

L e a d i n g t h e Way Cake-Off! the bond between the ritz-Carlton and Alexandre marnier-lapostolle, the inventor of grand marnier, dates back to the original inception of the liqueur. so when rainer zinngrebe, the culinary chief of the ritz-Carlton, decided to create a cake to honor the company’s history, he knew it must contain grand marnier — and, of course, a fine chocolate. dozens of pastry chefs attempted to create the signature cake. twenty contenders were chosen. At the tasting, zinngrebe reminded the judges what was required: A cake worthy of presentation at every party, and a cake that carries the history of the ritz-Carlton on its sugared shoulders. the winner? An indulgent sachertorte, created by chef yusuke Aoki of the ritz-Carlton, toronto. its moist sponge is a mix of three varieties of chocolate, layered with bitter caramel and an orange ganache of candied fruit and grand marnier. it’s a showstopper, in the grandest of ways. ➺ read more from thE ritz-CarLtON MaGaziNE w w w. r i t z c a r l t o n . c o m Every lady and gentleman of The Ritz-Carlton has up to $2,000 per day to improve the guest experience. Why? Because empowering employees fosters trust and engagement, allowing hotels to deliver more creative solutions and even more legendary service. The Ritz-Carlton Leadership Center shares these and other lessons learned from Ritz-Carlton properties and staff around the world. Discover upcoming workshops and courses with keynote speakers, learn about advisory services to increase profitability, and read Gold Minds, the Leadership Center’s blog, which is updated each week with customer-service stories and thoughts on employee engagement and leadership development. 1 Small Meetings, Uncommon Spaces 2 Breaking New Ground 3➺ Cake-Off! Leading the Way ➺ elevate your LEaDErShip StratEGy 4 Connect With Us Discover Edition http://www.ritzcarltonleadershipcenter.com https://www.nxtbook.com/nxtbooks/mcmurry/ritzcarltonmag_2013fall/ http://www.ritzcarlton.com

Table of Contents for the Digital Edition of The Ritz-Carlton Passport - Fall 2013

The Ritz-Carlton Passport - Fall 2013
Small Meetings, Uncommon Spaces
Breaking New Ground
Cake-Off!
Leading the Way
Connect With Us
Discover Edition

The Ritz-Carlton Passport - Fall 2013