Is Your Communication System Ready for the Next Disaster? Whatever Whenever Wherever However With Whoever Notices Maintenance Requests Violations Deliveries Newsletters 24/7 Power Outages Holidays Unmanned Shifts Office Home On The Property On the Road E-Mail Voicemail Computer Multi-Language Mobile TOPS Jenark Caliber VMS Quickbooks AMSI We live in a 24/7, multichannel, multi-language world. How well does your Community Management System communicate in this world? If it's not so great, we've got the solution you need. Contact us today! 877-974-5372 * info@pilera.com M-202 May 1-2, 2014 Portland, ME OFFICIAL 2014 PMDP SPONSORS: Pilera Software Union Bank llc PROPERTY MANAGEMENT SOFTWARE Start a FREE TRIAL today www.pilera.com association communications Learn key communication techniques to improve resident and board relations. This course offers communication strategies that will benefit both new and experienced managers and provide the skills to better understand owners and volunteers. You'll learn the basics of good customer service and gain the tools to effectively handle complaints, write newsletters and reports and manage public relations. ADVANCE REGISTRATION IS REQUIRED Visit www.caionline.org/pmdp and register for this course online. Register online four weeks ahead and receive a $25 discount. CONDO MEDIA * APRIL 2014 39http://www.caionline.org/pmdp http://www.caionline.org/pmdp