Condo Media - May 2015 - 20

Homeowner's Corner

Seek Educational Opportunities
To Learn, We Have to Listen
[by Pamela Bowman, CMCA]

I know, I understand. Who has time for education
anyway? I hear your mind working already, especially
after this past winter. Everyone is simply exhausted.
Whether it be the physical activity of solving problems
in frigid temperatures or the mental activities of having
to think on our feet, most of us feel that we learn by our
daily activity, "hands on."
However, from an organizational standpoint, education is a requirement, one that's necessary to keep up
our licenses and meet state-mandated regulations. In
order to learn, we have to listen.
A learning environment gives board members the
confidence to ask questions, stay engaged, and understand and create expectations allowing them to make
informed decisions on behalf of their community. This
provides better communications with both homeowners and contractors alike. It's a great chance for board
members to share and listen to others' fortunes and
avoid possible missteps. This opportunity creates
connections with professionals who are discussing the
latest products and are interested in creating prospects
and being part of a solution.
For contractors, these opportunities provide insight
into association governance, operations, and project
procedures, approvals, and contracts. The more understanding the contractor has, the more professional the
relationship and communication will be among them

20

CONDOMEDIA

and the less frustrating. Meeting in an educational
environment provides the opportunity for community
members to be curious, listen, and verify facts-
building integrity and value with board members
and managers.
For managers, education provides the opportunity to
learn about leading-edge products and services-keeping them at the top of their profession, informed and
sharp. Working efficiently and effectively is the biggest
challenge a manager has, so when board members
and contractors are educated in the same means, the
understanding of processes and procedures makes for
better communication, reasonable expectations, and
professional interactions.
Education is good for everyone. It allows us to slow
down and focus on one topic at a time, thus allowing
us to be more engaged with others. Networking about
our communities, successes, and shortcomings gives
us the ability to be open to receive more information
and ideas. Education should be looked at as power. We
should look forward to it and make time for it.
■ PAMELA BOWMAN, CMCA, IS DIRECTOR OF
MARKETING, REGIONAL MANAGER FOR PRIME TOUCH
SERVICES.



Condo Media - May 2015

Table of Contents for the Digital Edition of Condo Media - May 2015

Table of Contents
Condo Media - May 2015 - Cover1
Condo Media - May 2015 - Cover2
Condo Media - May 2015 - 1
Condo Media - May 2015 - 2
Condo Media - May 2015 - Table of Contents
Condo Media - May 2015 - 4
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Condo Media - May 2015 - Cover3
Condo Media - May 2015 - Cover4
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