News Desk Earn Your Educated Business Partner (EBP) Distinction Expand Your Knowledge and Grow Your Condo Business Live training and an online exam followed by a reception with professional managers from around New England will be held on June 21 in Natick, Mass., from 2-5:30 p.m. Find out how volunteer boards make decisions about product purchases and professional services, understand the role of association managers in their decision making process, and discover where to find your next prospective association client. Join the next graduating class and register online at www.caine.org. m-202 Association Communications June 21, 2019 Natick, MA Get key communication techniques to improve resident and board relations. This course offers strategies that will benefit both new and experienced managers and provide the skills to communicate more effectively with owners and volunteers. You'll learn the basics of good customer service and how to effectively handle complaints, write newsletters and reports, and manage public relations. ADVANCE REGISTRATION IS REQUIRED coming soon ยป Visit www.caionline.org/m202 to register for this course online. Register online four weeks ahead and receive a $25 discount. OFFICIAL 2019 SPONSOR Caliber Software 14 CONDOMEDIA June 2019