Condo Media - November 2019 - 35

and management contracts for the residential condominiums of the 1.33 million-square-foot, mixed-use
Echelon Seaport, as well as a consulting agreement
for 40 Trinity Place/Raffles, Back Bay's newest highrise luxury tower. Of these new contracts, DiSchino
said, "Once we've joined the development team as a
consultant, more often than not we assume property
management responsibility for a property as it nears
completion. Over the years, we have worked with 18
developers of significant properties that remain under
our management."
This is the case with the InterContinental Boston,
a mixed-use condominium comprised of luxury condominiums, a hotel, retail units, and a parking garage.
The property developer originally engaged Barkan
when the project was in concept stage. Barkan provided
a range of consulting services, from budgeting to scope
of resident services, staffing, building commissioning,
opening, and stabilization. Subsequent to managing
the transition from developer to board control of the
condominium, Barkan was retained by the association
and manages the property to this day.
PEOPLE YOU CAN TRUST: TRAINED,
EXPERIENCED, TENURED
Barkan's experienced staff of more than 700 employees,
some of whom are 25+-year veterans, are dedicated
to delivering quality services in on-site operations,
management, financial reporting, capital projects,
maintenance, consulting, and resident relations. The
goal is to meet the unique needs of every client. "Beyond
a doubt, our people are our greatest asset, particularly
because we're service providers," said DiSchino. "I've
been blessed that many of our people have been with
us for many years. In an industry known for high turnover, we have excellent employee retention."
Barkan's new corporate facility provides its
employees with an enhanced and more collaborative
work environment, and has served to consolidate
senior-level management under one roof, facilitating
streamlined communication while also providing a
modern space more conducive to today's increasingly
mobile work force.
"Bringing our regional senior-level management with
their collective expertise and decades of experience
together in one centralized location instead of having
them spread out in smaller regional offices has been
a goal for some time now," said Peter M. Barkan,
CEO of The Barkan Companies. "The new space is
equipped with updated technology, training facilities,
and collaborative space to better support our account
executives when they're not working at client locations,
which is such an integral part of what we do. One of
the ways Barkan has set the standard for excellence

for the last 38 years has been by hiring people who are
committed to a career in property management and
providing them with the training, tools, and the support
they need to surpass the expectations of our clients.
This move is reflective of that continued commitment."
Not only can Barkan's clients count on a management
team with decades of experience in the industry, they
can also be confident of a depth of staff. For example,
there are 28 professionals in Barkan's accounting
department-all well-trained and ready to respond
quickly to the needs of their clients. On the management
end, the majority of Barkan's Account Executives have
the designation of Professional Community Association
Manager (PCAM®) and/or Certified Property Manager
(CPM®). "We take great pride in the fact that most of our
officers and account executives have earned these elite
distinctions as it demonstrates their advanced skills and
knowledge of all facets in the industry," said DiSchino.
PROVEN TECHNOLOGY
While people may be Barkan's most important
asset, an investment in Yardi Systems-an integrated
software platform that is considered the gold standard
in the property management industry-allows Barkan
management and staff to create process efficiencies and enhance the overall client experience. The
technology consolidates accounting, operations, and
maintenance management with real-time analytics and
is accessible to board members 24/7. Additionally, Barkan's clients benefit from Condo Café, an integrated
resident portal through Yardi that allows homeowners
to place work orders, look up their account, view community calendars and notifications, access condo docs
and other relevant information, and pay fees. These
top-tier technologies enable Barkan employees to do
their job well, while also being efficient and accurate
and providing extra conveniences to residents and
board members.
EXPERIENCE YOU CAN RELY ON
In all aspects of its business, Barkan Management
adheres to the highest standards of professionalism,
and it has the track record to prove it. With decades of
experience and a fully credentialed executive team, the
company maintains its focus on client satisfaction.
"We're always in training mode and care deeply about
our reputation and what we do," says DiSchino, "but if
you want to take the measure of our organization in a
few words, all you need to do is examine our corporate
credo. We think of ourselves as 'people you can trust;
experience you can rely on.' It's as simple as that."
For more information about how Barkan Management
Company can serve your association, call (617) 482-5500,
or visit Barkan's website at barkanco.com.

https://www.barkanco.com/

Condo Media - November 2019

Table of Contents for the Digital Edition of Condo Media - November 2019