GUIDE TO Management Services CONTENTS 2 0 1 9 / 2 0 2 0 WORKING WITH PROFESSIONAL ASSOCIATION MANAGERS A Guide for Condominium Association Boards 2 THE MANAGEMENT RELATIONSHIP Details are Important [by Nena Groskind] T his guide is designed to help boards seeking professional association management services. There are a variety of reasons a board might be shopping for a manager. Owners assuming control of a newly created community association may decide that they need professional management; self-managed associations may make the same decision. And while we aren't encouraging boards to replace their current manager, some may decide to do so. This guide doesn't cover all aspects of the manager-selection process, but we hope the general advice it provides will help board members find the manager best able to meet their community's needs. 2 6 Industry Perspective IDENTIFYING IMPORTANT MANAGER SKILLS 8 Management Services Directory 6 GUIDE TO MANAGEMENT SERVICES // 2019/2020 1