Condo Media - June 2023 - 38

Ask a Busy Person
A Little Bit of
Everything
A CONVERSATION WITH
NOUSHIG HAGOPIAN,
Vice President New England,
FirstService Residential
WHAT IS YOUR JOB?
I work closely with developers, assist our property managers and regional
directors, and work closely with boards, facilitating new board training and
alignment workshops. I also work with our business development team and
our operational team to help improve efficiencies and service excellence, which
includes incorporating our curated hospitality standards into the daily operations
of our communities. A little bit of everything! Our organization has a very strong
culture of teamwork. There's a lot going on, but it's all really fun.
WHAT IS YOUR PROFESSIONAL BACKGROUND?
I was in the hotel industry for many years prior to joining the world of property
management. When I graduated from Bentley College, I met with a friend of
my father who worked at the Hyatt Regency in Cambridge. I got really excited
about the possibility of being in that industry. I was hired and worked for Hyatt
for quite a while. Then I moved to California, and when I came back, I worked
for Sonesta International Hotels for a number of years. I was very fortunate
to be on the corporate hotel opening team and the corporate standards team.
I also traveled to hotels in our portfolio, facilitating training for our associates.
It was a really fun life with a lot of travel and the opportunity to work in diverse
teams in different locations.
WHY DID YOU SWITCH TO THE CONDOMINIUM INDUSTRY?
With a growing family, I was looking for something related to the hospitality
industry, but wouldn't be as demanding in terms of the hours and travel. I heard
that luxury residences were like luxury hotels, but the guests never leave. So I
left the hotel world and started working in property management as a general
manager of a full-service luxury high-rise in Boston. It's been 15 years now. It's
been a really great move. I have had the great pleasure of forming long-lasting
relationships with colleagues and business partners, board members, residents,
and developers over the years, and this has been really valuable to me.
WHAT DO YOU LIKE BEST
ABOUT THE CONDOMINIUM
INDUSTRY?
I LOVE THAT WE'RE ABLE TO MAKE
REALLY GREAT LONG-LASTING AND
MEANINGFUL RELATIONSHIPS WITH
OUR RESIDENTS, BOARDS, AND ALL
OF OUR BUSINESS PARTNERS.
YOU'RE IN THIS WORLD WHERE
YOU ARE DEALING WITH PEOPLE'S
HOMES. MANY TIMES, IT'S THEIR
MOST IMPORTANT ASSET AND
THEIR SACRED PLACE, AND IT TAKES
A CERTAIN AMOUNT OF DEFT TO
MAKE SURE THAT THERE'S HAPPINESS
AND SATISFACTION. THE PART THAT
I LOVE MOST IS THAT WE GET TO
ADD VALUE TO THE LIVES OF THE
RESIDENTS WE SERVE.
38 CONDOMEDIA June 2023

Condo Media - June 2023

Table of Contents for the Digital Edition of Condo Media - June 2023

Contents
Condo Media - June 2023 - Cover1
Condo Media - June 2023 - Cover2
Condo Media - June 2023 - Contents
Condo Media - June 2023 - 2
Condo Media - June 2023 - 3
Condo Media - June 2023 - 4
Condo Media - June 2023 - 5
Condo Media - June 2023 - 6
Condo Media - June 2023 - 7
Condo Media - June 2023 - 8
Condo Media - June 2023 - 9
Condo Media - June 2023 - 10
Condo Media - June 2023 - 11
Condo Media - June 2023 - 12
Condo Media - June 2023 - 13
Condo Media - June 2023 - 14
Condo Media - June 2023 - 15
Condo Media - June 2023 - 16
Condo Media - June 2023 - 17
Condo Media - June 2023 - 18
Condo Media - June 2023 - 19
Condo Media - June 2023 - 20
Condo Media - June 2023 - 21
Condo Media - June 2023 - 22
Condo Media - June 2023 - 23
Condo Media - June 2023 - 24
Condo Media - June 2023 - 25
Condo Media - June 2023 - 26
Condo Media - June 2023 - 27
Condo Media - June 2023 - 28
Condo Media - June 2023 - 29
Condo Media - June 2023 - 30
Condo Media - June 2023 - 31
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Condo Media - June 2023 - 33
Condo Media - June 2023 - 34
Condo Media - June 2023 - 35
Condo Media - June 2023 - 36
Condo Media - June 2023 - 37
Condo Media - June 2023 - 38
Condo Media - June 2023 - 39
Condo Media - June 2023 - 40
Condo Media - June 2023 - 41
Condo Media - June 2023 - 42
Condo Media - June 2023 - 43
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Condo Media - June 2023 - 53
Condo Media - June 2023 - 54
Condo Media - June 2023 - 55
Condo Media - June 2023 - 56
Condo Media - June 2023 - Cover3
Condo Media - June 2023 - Cover4
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202308
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201801
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201712
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201711
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201710
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201709
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201702
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201701
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201612
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201611
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201610
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201609
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201512
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201511
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