Aftermarket Insider Volume 64 - (Page Cover2)

VOLUME 64 F E AT U R ES A AIA STAFF EXECUTIVE OFFICE PresidenT & CeO 4 Kathleen Schmatz Knowledge is Power: AAIA FAcTbooK 2011 Let your mouse do the walking through the fully-digital, interactive AAIA Factbook 2011. Download Excel spreadsheets with one click. Share information with your peers with one keystroke. Achieve all the essential information the Factbook has to offer from the comfort of your computer. Get the knowledge, gain the power, get the Factbook. EDITORIAL OFFICE Publisher Richard White ediTOr Jennifer Ortiz seniOr GraPhiC desiGner Tom Ho C O M M u n i C aT i O n s C O O r d i n aT O r Marcella Tilli a s s i s Ta n T, C O M M u n i C aT i O n s Beatrice Livioco A AIA IN FORMATION Phone: 301.654.6664 Fax: 301.654.3299 E-mail: aaia@aftermarket.org Web Site: www.aftermarket.org To subscribe to Aftermarket Insider, call AAIA headquarters. 6 The center of It All: ThE AAIA KnowlEdgE cEnTER Get in the center of all of AAIA’s market research with the AAIA Knowledge Center! A new members-only benefit, the Knowledge Center is a comprehensive online resource for one-stop shopping of selected tables and research data. Open the drawer to this virtual card catalog of AAIA information and explore all the knowledge in the center. Subscription change of address or other circulation matters, call AAIA headquarters. Mail editorial news and correspondence to Aftermarket Insider, c/o AAIA 7101 Wisconsin Avenue, Suite 1300 Bethesda, MD 20814-3415. AF TERMARKET INSIDER (ISSN # 1526-4475) is published bi-monthly by the Automotive Aftermarket Industry Association with editorial offices at 7101 Wisconsin Avenue, Suite 1300 Bethesda, MD 20814-3415. Phone: 301.654.6664 Fax: 301.654.3299 Web Site: www.aftermarket.org POSTMASTER: Send address changes to 7101 Wisconsin Avenue, Suite 1300 Bethesda, MD 20814-3415. 13 Toolbox IndusTRy TRAInIng Continuing professional education in the automotive aftermarket gets a gold star, and with its new online DRIVE directory, AAIA is steering the industry toward A+ training and education opportunities. Toolbox provides an informative dissertation on managing the training and development of employees to keep the industry at the head of the class. © 2010 Automotive Aftermarket Industry Association. All rights reserved. This material may be reprinted only with the expressed written permission of AAIA. Printing and charging a fee for reprints of such articles are strictly prohibited. PEFC/29-31-130 http://www.aftermarket.org http://www.aftermarket.org

Table of Contents for the Digital Edition of Aftermarket Insider Volume 64

Aftermarket Insider Volume 64
Contents
President's Message
Knowledge Is Power
The Center of It All
Market Research
Association News
Member Profile
Toolbox
Campaign Update
International Focus
Technology Update
Company Profile
Inside Legislation
Market Research

Aftermarket Insider Volume 64