Aftermarket Insider Issue 80 - (Page Cover2)
VOLUME 80
F E AT U R ES
A AIA STAFF
EXECUTIVE OFFICE
President & CEO
4
Kathleen Schmatz
Access and Advocacy
Publisher
Richard White
Editor
AAIA is committed to keeping its
members up-to-date on aftermarket
issues and policy decisions affecting the
automotive aftermarket. The new AAIA
government affairs advocacy website
will continue to provide members
with important information, as well
as offering easier, more interactive
approaches to engaging in the advocacy
process.
1
1
EDITORIAL OFFICE
Jennifer Ortiz
Senior Graphic Designer
Tom Ho
Communications coordinator
Gina Lemon
A AIA IN FORMATION
Phone: 301.654.6664
Fax: 301.654.3299
E-mail: aaia@aftermarket.org
Web Site: www.aftermarket.org
To subscribe to Aftermarket Insider,
call AAIA headquarters.
Toolbox: Communication
Conversation
Subscription change of address or other
circulation matters, call AAIA headquarters.
Mail editorial news and correspondence to
Aftermarket Insider, c/o AAIA
7101 Wisconsin Avenue, Suite 1300
Bethesda, MD 20814-3415.
AF TERMARKET INSIDER
Whether talking, texting, e-mailing, tweeting
– we are all constantly communicating, and
there are as many different communication
styles as there are communication methods.
Toolbox explores the importance of good
communication in the workplace.
(ISSN # 1526-4475) is published bi-monthly by the
Automotive Aftermarket Industry Association with
editorial offices at
7101 Wisconsin Avenue, Suite 1300
Bethesda, MD 20814-3415.
Phone: 301.654.6664
Fax: 301.654.3299
Web Site: www.aftermarket.org
POSTMASTER: Send address changes to
7101 Wisconsin Avenue, Suite 1300
Bethesda, MD 20814-3415.
18
Talking Tools (and Equipment)
AAIA’s just-released 2013 Digital Tool and
Equipment Purchasing Trends report provides
an insightful analysis into the purchasing
decisions of professionals who utilize shop
tools and equipment for automotive repairs. A
re-designed survey questionnaire produced this
final report, with a higher level of relevance
and added value to AAIA members.
© 2013 Automotive Aftermarket Industry Association.
All rights reserved. This material may be reprinted
only with the expressed written permission of AAIA.
Printing and charging a fee for reprints of such
articles are strictly prohibited.
http://www.aftermarket.org
http://www.aftermarket.org
Table of Contents for the Digital Edition of Aftermarket Insider Issue 80
Aftermarket Insider Issue 80
Contents
President’s Message
Association News
Government Affairs
Government Affairs
Head of the Class
Head of the Class
Member Profile
Toolbox
Impact Award
Market Intelligence
Market Intelligence
Executive Perspective
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