Aftermarket Insider Issue 81 - (Page Cover2)

VOLUME 81 F E AT U R ES A AIA STAFF EXECUTIVE OFFICE President & CEO 3 Kathleen Schmatz If It Matters… It’s at eForum EDITORIAL OFFICE Publisher Richard White Editor Jennifer Ortiz So what’s in it for you if you attend the Aftermarket eForum™, May 22-23 in Chicago, Ill.? The eForum has recruited some of the brightest minds from within and outside the aftermarket so you can think about your future and devote a day to planning business technology and supply chain solutions in the automotive aftermarket. Insider shows you why if it matters, it’s at eForum. Senior Graphic Designer Tom Ho Communications coordinator Gina Lemon A AIA INFORMATION Phone: 301.654.6664 Fax: 301.654.3299 E-mail: aaia@aftermarket.org Web Site: www.aftermarket.org 1 1 To subscribe to Aftermarket Insider, call AAIA headquarters. Toolbox: The Workplace Then and Now From envelopes to e-mail, Dictaphones to smartphones, typewriters to tablets – the workplace is a constant place of change. Toolbox takes a look back at yesterday’s office and shares insights how things have changed (and/or stayed the same!). Subscription change of address or other circulation matters, call AAIA headquarters. Mail editorial news and correspondence to Aftermarket Insider, c/o AAIA 7101 Wisconsin Avenue, Suite 1300 Bethesda, MD 20814-3415. AF TERMARKET INSIDER (ISSN # 1526-4475) is published bi-monthly by the Automotive Aftermarket Industry Association with editorial offices at 7101 Wisconsin Avenue, Suite 1300 Bethesda, MD 20814-3415. Phone: 301.654.6664 Fax: 301.654.3299 Web Site: www.aftermarket.org POSTMASTER: Send address changes to 7101 Wisconsin Avenue, Suite 1300 Bethesda, MD 20814-3415. 18 Market Intelligence: Globally and Locally AAIA’s market intelligence program covers the global aftermarket and the overall industry, but also keeps a close eye on what is important to AAIA members. Check in with China and our industry indicators, and gain insight on our members’ thoughts on business, the economy and key issues, compliments of AAIA market intelligence. © 2013 Automotive Aftermarket Industry Association. All rights reserved. This material may be reprinted only with the expressed written permission of AAIA. Printing and charging a fee for reprints of such articles are strictly prohibited. PEFC/29-31-130 http://www.aftermarket.org http://www.aftermarket.org http://www.aftermarket.org http://www.carcare.org

Table of Contents for the Digital Edition of Aftermarket Insider Issue 81

Aftermarket Insider Issue 81
Contents
President’s Message
If It Matters… It’s at eForum
Campaign Update
Government Affairs
Member Profile
Toolbox: The Workplace Then and Now
Impact Award
Head of the Class
Market Intelligence: Globally and Locally

Aftermarket Insider Issue 81