12 THE HAVEN BY NORWEGIAN DISCOVER TRUE LUXURY Hidden away at the top of the ship is The Haven by Norwegian® , an exclusive enclave accessible by private keycard with our most luxurious and well-appointed accommodation. Bask in tranquillity in The Haven Courtyard witha private pool and sundeck. Indulge in the unparalleled personal service of a certified butler and concierge. Experience true luxury at sea on a holiday you'll never forget. The Haven Owner's Suite with Master Bedroom & Large Balcony, Norwegian Viva Outdoor Restaurant, Norwegian Prima PERSONAL ISED SERVICE Enjoy the ease of priority embarkation and disembarkation. Once on board, you'll be escorted to your suite where a complimentary bottle of sparkling wine will be waiting - as will your personal butler. Trained and certified by The International Institute of Modern Butlers® , you'll experience the highest level of personalised service - 24 hours a day. What's more, you'll enjoy the convenience of a concierge who will make all of your arrangements on board and on shore, so you can focus on spending quality time with loved ones. The Haven Spa Suite, Norwegian Bliss