UK Worldwide Cruising Guide 2025-2026 - 116

116 Terms & Conditions
Terms & Conditions
Please read before booking
NCL Brochure 2025 - 2026
The following information highlights and provides a brief summary of
certain terms and conditions which apply to your booking. These are
NOT our full Terms and Conditions. Our full Terms and Conditions (UK
version) apply to all bookings made from this brochure. It is this version
which is referred to in this summary. These appear on our website
ncl.com/about-us/terms-conditions-uk and can also be provided by
e-mail or post on request.
You must ensure you have seen and agreed to the correct full Terms and
Conditions prior to seeking confirmation of your booking.
Our full Terms and Conditions together with the information contained
in the Frequently Asked Questions section contained in our applicable
brochure and on our website form the basis of your contract and
constitute your conditions of carriage with NCL (Bahamas) Ltd., trading
as Norwegian and/or Norwegian Cruise Line, a limited liability company
registered in Bermuda (registration no. 34680) with its head office in
Miami, Florida, USA. Our Sales and Marketing office in England is at
Mountbatten House, Grosvenor Square, Southampton SO15 2JU.
Before making your booking, you must read the applicable full Terms
and Conditions and Frequently Asked Questions section carefully as they
set out our respective rights and obligations. By seeking confirmation
of your booking, we are entitled to assume that you have done so and
accept these as the basis of your contract. A binding contract between us
comes into existence when we issue a travel confirmation in acceptance
of your booking request unless our full Terms and Conditions specify an
earlier applicable point of contract. Entering into this binding contract
marks the start of an ongoing business relationship between you and
NCL (Bahamas) Ltd. As part of this relationship we may use the personal
information you provided to us as part of this booking to provide you
with periodic NCL (Bahamas) Ltd. cruise updates and offers and we ask
that you advise us if you would not like to receive these.
For all cruises which involve international carriage (as defined by the
1974 Athens Convention Relating to the Carriage of Passengers and Their
Luggage by Sea as amended by the 2002 Protocol (Athens Convention),
the provisions of EC Regulation 392/2009 on the liability of carriers
of passengers in the event of accidents (which incorporates certain
provisions of the Athens Convention) and/or the Athens Convention will
apply to your cruise and the process of getting on or off the ship. For
any other travel arrangements which form part of your holiday with
us to which any international convention(s) or EU regulation(s) apply,
our liability will be limited as if we were the carrier in question entitled
to rely on the applicable conventions or regulations (for example,
the Warsaw Convention as amended or unamended, the Montreal
Convention for the Unification of Certain Rules for International Carriage
by Air 1999 and for airlines with an operating licence granted by an EU
country, EC Regulation 889/2002 on Air Carrier Liability in relation to
travel by air). Our full Terms and Conditions also include other limitations
and exclusions of our liability to you as well as the time limits which
apply for notifying and bringing any claim.
We hold an Air Travel Organiser's Licence issued by the Civil Aviation
Authority (ATOL 2752). All the flights and flight-inclusive holidays
in this brochure are financially protected by the ATOL scheme.
When you pay, you will be supplied with an ATOL Certificate.
Please ask for it and check to ensure that everything you have
booked (flights, hotels and other services) is listed on it. Please
see our full Booking Conditions for further information or for more
information about financial protection and the ATOL Certificate go to
www.atol.org/about-atol/atol-certificates. We are also a member of ABTA
(ABTA number Y2687). Holidays which do not include flights arranged by
us are financially protected by ABTA. This means all monies you have
paid to us for an advance booking will be refunded in the unlikely event
of our being unable to provide your holiday due to our insolvency.
The Civil Aviation Authority can be contacted at Aviation House, Beehive
Ring Road, Crawley, West Sussex, RH6 0YR tel +44 (0)333 103 6350, e-mail
claims@caa.co.uk, web www.caa.co.uk. The Package Travel and Linked
Travel Arrangements Regulations 2018 will apply to your contract. We are
the organiser of your holiday for the purposes of these regulations and
accordingly responsible for the proper performance of all services we
have contracted to provide in accordance with our full Terms & Conditions.
For more information on your rights under these regulations please visit
www.legislation.gov.uk/ukdsi/2018/9780111168479/contents.
In the unlikely event that you have any reason to complain or
experience any problems with your contracted holiday arrangements
whilst away, you must immediately inform us or the supplier of the
service(s) in question (if not us). All notifications must be in writing
and given to our Customer Relations Desk or the supplier of the
service concerned. If you remain dissatisfied, you must write to us
within 28 days of the end of your holiday (or for damage to or loss of
luggage within the time limits specified by the applicable international
conventions / EU regulations) giving your booking reference and full
details of your complaint or claim. If your complaint or claim cannot
be resolved, ABTA provides access to a simple and inexpensive method
of arbitration on documents alone with restricted liability in respect
to costs. Details are available on ABTA's website www.abta.com.
The UK Foreign, Commonwealth and Development Office publishes
regularly updated travel information on a range of subjects including
safety and security in all holiday destinations on its website
www.gov.uk/foreign-travel-advice which you are strongly
recommended to check before booking and in good time before and
close to departure. This information may change at any time. It is
your responsibility to ensure you are aware of the current position
before travelling. Up to date UK border control measures are available
at www.gov.uk/uk-border-control. In the event you end up in difficulty
(of any sort) during your holiday, we will provide you with appropriate
assistance as soon as reasonably possible including by the provision of
appropriate information on health services, local authorities and consular
assistance and by assisting you to make distance communications and
to find alternative travel arrangements as may be applicable. Where you
are in difficulty as a result of your negligence, we may charge you a
reasonable fee for this assistance which will not exceed the costs we
actually incur. Latest information on passport, visa and other travel
requirements are shown on our website ncl.com and can also be viewed
on the UK Foreign, Commonwealth and Development website
www.gov.uk/foreign-travel-advice. Requirements may change at
any time including at short notice. It is your responsibility to ensure
you obtain details of and comply with all recommended and required
vaccinations, health precautions and other health related measures
before departure. If you are unable to travel as a result of failure or
inability to comply with any health related or other requirements,
cancellation charges will apply in accordance with our full Terms
and Conditions.
If your flight is cancelled or delayed, your flight ticket is downgraded
or you are denied boarding, depending on the circumstances (inc
your airport of departure and/or return and whether you are flying
with a UK or EU airline), the airline may be responsible for providing
compensation, refunds and/or assistance under EC Regulation 261/2004
(as amended by The Air Passenger Rights and Air Travel Organisers'
Licensing (Amendment)(EU Exit) Regulations 2019 (UK Denied Boarding
Regulations). Where your cruise departs from the UK or another port
in the EU, we will comply with EU regulation 1177/2010 in the event of
delay or cancellation.
ABTA and ABTA members help holidaymakers to get the most from their
travel and assist them when things do not go according to plan. We are
obliged to maintain a high standard of service to you by ABTA's Code of
Conduct. For further information about ABTA, the Code of Conduct and
the arbitration scheme available to you if you have a complaint (details
in our full Terms and Conditions), contact ABTA at 30 Park Street, London,
SE1 9EQ, tel +44 (0)20 7637 2444 or visit www.abta.com.
Personal data and privacy
At NCL Holdings Ltd., our mission is to provide superior cruise holidays for our guests. This mission covers all of our activities including the products and experiences we offer on board our ships and extends to our online
community through our websites and interactive features, including applications, widgets, blogs, social networks, social network " tabs " and other online or mobile offerings (which we collectively call the " Services " ). Our
Services are owned and operated by NCL Holdings Ltd. (together with its subsidiaries and brands, NCL, Oceania Cruises, and Regent Seven Seas Cruises, referred to as the Company, we, our, or us).
Our privacy policy describes what data we collect online and offline and how we use, share and secure that data. It also describes your choices regarding use, access and correction of your personal data. Personal data is
information, or a combination of different types of information, that identifies you or could reasonably allow you to be identified.
We encourage you to review our privacy policy which can be found at ncl.com/about/privacy-policy if you want additional information on a particular topic. If you have any questions about how we handle or protect your
personal data, please contact us at PrivacyTeam@nclcorp.com.

http://www.gov.uk/uk-border-control http://www.ncl.com/about-us/terms-conditions-uk http://www.ncl.com http://www.gov.uk/foreign-travel-advice http://www.atol.org/about-atol/atol-certificate http://www.caa.co.uk http://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents http://www.abta.com http://www.abta.com http://www.gov.uk/foreign-travel-advice http://www.ncl.com/about/privacy-policy

UK Worldwide Cruising Guide 2025-2026

Table of Contents for the Digital Edition of UK Worldwide Cruising Guide 2025-2026