NFPACONFERENCE&EXPO SANANTONIO2019 SAFD Front & Center THROUGH PERSONALITY, WILL, AND LESSONS LEARNED FROM A LEGENDARY MENTOR, CHIEF CHARLES HOOD HAS TRANSFORMED SAN ANTONIO'S FIRE DEPARTMENT INTO A NATIONAL LEADER. By Jesse Roman 32 | NFPA JOURNAL * M A Y / J U N E 2 0 1 9 SAFD feature_05.19 sjs EC JR.indd 32 5/2/19 3:10 PM