Insights - Winter 2010 - (Page 46)

Connecting with Your Team: Helpful Reminders for Executive Leadership By Gregory A. Wood, MS, LBSW H ave you ever been in a work environment where, no matter what your title or position, you struggled to connect with the boss and leadership? Have you ever been or are you now a leader who has struggled to connect with your team and, as a result, has encountered difficulties with the team’s dynamics? Making these connections does not come easy. In the hospice community, where there can be 15 or more disciplines represented on a hospice team, with each professional expected to deliver highquality service, developing and maintaining connections is particularly challenging. It takes effort, conviction, passion and respect among all parties involved—including executive leadership. Leaders who successfully connect with their teams tend to have highly effective communication skills and the ability to honor everyone on the team and their role within the organization. Below are several simple yet profound techniques that can help all of us foster independence among members of our teams and create an environment for growth and success. Listen When reminding myself to listen more and speak less, I often think of a phrase that is several decades old: “We all have two ears and one mouth. 46 Insights 

Table of Contents for the Digital Edition of Insights - Winter 2010

Cover 1
Table of Contents
Thank You
A Philosophical Look at the IDT
Resistance to Change: Perception or Reality?
The Hospice Physician: More Involved—and More Engaged
The Role of Volunteers in Management
Complementary Therapy Innovators
Spending a Day in Their Team Member’s Shoes
Bereavement Professionals Shadow 6 Colleagues
Pharmacists and Nurses Connect
A Social Worker Sits in for an Office Manager
Clinical and Marketing Teams Shadow Each Other
Helpful Reminders for Executive Leadership
Keeping the IDT Spirit Alive
The Art of NCHPP
Using My NHPCO
Essential Guide to Hospice Management (display ad)
NHPCO Educational Offerings
Cover 2

Insights - Winter 2010

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