NewsLine - April 2011 - (Page 29)

Hospice Volunteer Program Resource Manual plus CD-ROM PROFESSIONAL DEVELOPMENT AND RESOURCE SERIES This “must have” manual plus CD-ROM will assist managers in personalizing a volunteer program that is right for you. You’ll be able to adapt and use competency checklists, surveys, policies and procedures, visit logs, job descriptions, training outlines and much more. Updated to reflect the 2008 Hospice CoPs, the manual will also feature fresh ideas on recruitment and retention, training, volunteer manager skills development — and two new sections: Program Development provides all the information needed to create specialized services that fully utilize volunteers, including service descriptions, team assessments (to assess your team’s support of the new service), suggested policies, training outlines, position descriptions and guidelines for program implementation. Raising the Bar will provide suggestions and tips to help you develop the “ideal” volunteer program — that is, one that goes above and beyond the “5% requirement.” Marketplace! City E-mail Quantity Item TO ORDER YOUR COPY: Name ______________________________________________________________Organization __________________________________________________ Shipping Address (No P.O. Boxes) __________________________________________________________________________________________________ ______________________________________________________________State ______________________Zip________________________________ ______________________________ Member# __________________ TOTAL Phone ________________________________________________________________________________________Fax ____________________________________________________________Are you a member? J No J Yes Member Non-Member #820114 - Hospice Volunteer Program Resource Manual + CD-ROM $79.99 $159.98 Subtotal S & H* ** Sales Tax 5% (VA Residents) J Check enclosed (payable to NHPCO) CK#______________ Shipping & Handling: *Orders under $100: Enter $8.00 **Orders Over $100: Multiply “Order Subtotal” by 10% Charge my credit card: J J J TOTAL DUE Card Number Expiration Date Name on Card (Print) ________________________________________________________________________ Authorized Signature __________________________________________________________________________ Source code: VOL09 Four Easy Ways to Order: CALL 800/646-6460 Mon–Fri 9 to 5:30 EST NHPCO Marketplace P.O. Box 34929 Alexandria, VA 22334-0929 MAIL ONLINE www.nhpco.org/marketplace (available 24/7) FAX 877/779-6472 (toll-free) http://iweb.nhpco.org/iweb/Purchase/CatalogSearchResults.aspx?Option=1&ProductTypeText=All&ProductTypeValue=All&Title=&Author=820114&ProductDesc=&TitleText=Title+contains&AuthorText=Item+Number&ProductDescText=Product+description+contains&ReturnPage= http://www.nhpco.org/marketplace

Table of Contents for the Digital Edition of NewsLine - April 2011

NewsLine - April 2011
Hospice Profit Margins in the Next Decade
A Message From Don
Protecting Hospice Rates Timeline
Sharp’s ACP Program
Experience the ACHC Difference (display ad)
Delaware Hospice’s Transitions Program
Recruiting Problems? HMR (display ad)
Hospice Executive Scholarship Program (display ad)
Voice of NCHPP: Volunteer/Volunteer Management Section
Volunteer Section Monthly Chats
Hospice Volunteer Program Resource Manual (display ad)
New National STAR Report – with Staff Compensation Data
Young Volunteers Learn About Hospice
One Bike, One Cause – One Uplifting Journey
Nurse’s Week Gift Ideas from Marketplace (display ad)
Members in the News
Upcoming Educational Offerings
Cover 2
NHF Quarterly

NewsLine - April 2011