ON OUR
COVER:
Increasing Your ‘Direct-from-Family’ Referrals
Do you aim to get 5 to 10 percent of your referrals directly from patients or their
families? What if you could get 20 or 30 percent—or even 35—directly from them?
That’s what Hospice at Home in St. Joseph, Michigan was able to achieve after
a concerted effort to raise its visibility and let prospective patients and families
know that they can self-refer. See what they did—so you can do the same!
PLUS:
The Advantages of
Mobile Technology
at the Bedside
Mobile applications
can be a valuable
tool at the bedside in
addition to offering
many operational
efficiencies.
Technology expert,
Scott Herrmann,
discusses the key
benefits, along with
tips when shopping for
a mobile service.
Dementia: A Closer Look
Short Takes:
The growing number of people
affected by dementia is nothing
less than staggering—and the
future outlook has wide-ranging
implications for family caregivers
and healthcare professionals
alike. To help hospice staff
understand this complex and
often-misunderstood disease,
this feature includes two valuable
articles. Dr. Lena Smith provides
a medically focused overview of
the four most common forms of
dementia while Reverend Carla
Cheatham discusses her personal
journey to better understand the
disease and the great gifts she’s
received in doing so.
• ehospice USA Unveiled
• ost a Screening of
H
“Honor Flight, the Movie”
• ew Report Released on
N
Inpatient Hospital Deaths
• wo New Reports to Help
T
Evaluate Your Hospice
Operations
A Message From Don
Compliance Tip
Educational Offerings
Videos Worth Watching
News From FHSSA
Table of Contents for the Digital Edition of NewsLine - May 2013