Business Travel News - November 23, 2009 - (Page Cover1)

NOVEMBER 23, 2009 INSIDE DOT Misses Oneworld ATI Deadline . . . . . . . 4 US Air Capacity Plan Snubs Non-Hubs . . . . . 6 Travelport Inks BA Content Deal. . . . . . . . . . 8 U.K. Buyers In Fuel Surcharge Refund Row. . 20 Regs Spur Euro Growth By U.S. Cards. . . . . 21 3 8 JOLY TAKES UP DELOITTE CUTS HOTEL REINS INTERNAL TRIPS Carlson CEO’s fiveyear plan includes Radisson revival. Brian Nichols deploys pre-trip tool to snip discretionary spend. BTNonline.com Postmaster: Newspaper Handling/Periodicals Postaage TH Airline Survey Annual 1 1. Continental Airlines 2. American Airlines 3. Southwest Airlines For more, see page 14. Airlines Regaining Pricing Power BY JAY BOEHMER Top domestic carriers ranked by corporate buyers REPORTER’S NOTEBOOK: ACTE EUROPEAN CONFERENCE President Selected, Exec. Dir.To Depart BY AMON COHEN Airlines in recent months have regained some of the pricing power they’ve lost in the past year, as airfares inched upward from their lowest point in a decade toward what travel management companies predict will be even higher levels in 2010. “There’s no doubt that prices are firming,” said Rick Seaney, CEO of air- fare tracking firm FareCompare. “Basically, what we saw was an absolute freefall in prices from November through May—both domestic and international. Beginning in June, we had our first domestic airfare hike of the year. For some context, there were 15 hikes in 2008 and 17 hikes in 2007. We had a very steep bottom at the end of May and sort of a firming over the three or four months.” In an alert issued late last month, FareContinued on page 10 Prague—The Association of Corporate Travel Executives opened its conference here last month with the announcement that its board of directors had named BCD Travel senior vice president of sales for Europe, the Middle East and Africa and Asia/Pacific Chris Crowley to become the association’s president-elect on Jan. 1 and assume the presidency at its next global conference, to be held Continued on page 25 Dayton Top Int’l Travel Mgr. BY SETH HARRIS CHRIS CROWLEY Business Travel News last month named Deutsche Bank global head of travel-related services Debbie Dayton as the 2009 International Travel Manager of the Year during the Association of Corporate Travel Executives’ Global Education Conference in Prague. “This year’s winner pushed the envelope for what is possible when it comes to capturing strategic global travel and meetings management data through automation and process improvements and drove suppliers to deliver solutions,” said BTN editor-in-chief David Meyer, who presented the award to Dayton “for leading the way in developing and deploying strategic multinational travel and meetings tools designed to achieve consistency in processes and Continued on page 24 GWEN ADLER DEBBIE DAYTON “ Highest in Guest Satisfaction Among Extended Stay Hotel Chains” 2009 North America Hotel Guest Satisfaction Index Study SM www.Staybridge.com/JDPower GWEN ADLER http://www.BTNonline.com http://www.koreanair.com http://www.koreanair.com http://www.Staybridge.com/JDPower http://www.Staybridge.com/JDPower

Table of Contents for the Digital Edition of Business Travel News - November 23, 2009

Business Travel News - November 23, 2009
Contents
Inside Track: British Airways, Iberia near merger
Profiles In Travel Mgmt.: Deloitte Approval Cuts Trips
Forum: Gillespie: Prove Value or Lose on Price
12th Annual Airline Survey: Continental Tops
EuroBTN: U.K. Buyers in Surcharge Refund Row
Expense/Payment: Euro Payment Regs Change

Business Travel News - November 23, 2009