Multi-Housing News - October 2008 - (Page 24)

property management Tracking Tech Wish Lists Top property managers stay on the same wavelength with residents’ technology preferences By Teresa O’Dea Hein, Managing Editor Advances in technology pose the proverbial double-edged sword—on the one hand, these innovations have come to be expected by tech-savvy residents as a matter of course, even though they can be costly to implement, especially without a direct payback. But if the latest introductions don’t work smoothly, you can be worse off than if you didn’t offer them at all. To put it in popular text messaging terms, B4UKI P2C2E YNK (Before You Know It, The Process [could be] Too Complicated To Explain—You Never Know). So, multifamily owners/managers need to stay on top of the ever-evolving tech options. “We are not an industry that adapts easily to technology,” says Henry Pye, assistant vice president of resident solutions for the JPI Companies’ over 200 communities in 29 states, Ontario and the District of Columbia. “But old dialup service just doesn’t cut it any more; everything is high-speed Internet.” And student housing brings even higher tech requirements, Pye points out. Video gaming suites, for instance, create additional burden on circuits. Pye advises that graduates of student housing’s expectations don’t decrease—they increase, as they move onto their next apartments. Tried and true technology amenities also remain popular. “Across the board, business centers remain a popular amenity, whether it’s for access to a fax machine or printer, a desire to access emails in a more dynamic setting—perhaps with a coffee bar nearby—or for seniors to communicate with grandkids,” notes Woodrow (Woody) Stone, senior director of project management for Pinnacle, an American Management Services Co. that manages over 175,000 units in over 1,200 communities in 42 states. Indeed, Pye agrees, “Whenever I walk past one, it’s always being utilized. “In the past, some people have been burdened by technology, so they’ll do it For more information, visit www.multi-housingnews.com/productinfo 24 October 2008 | Multi-Housing News | Producer of Multi-Housing World http://www.deluxebuildingsystems.com/mh http://www.deluxebuildingsystems.com/mh http://www.multi-housingnews.com/productinfo

Table of Contents for the Digital Edition of Multi-Housing News - October 2008

Multi-Housing News - October 2008
Contents
From the Editor
MHN TV Premieres
Market Pulse
Special Report: MHN 2008 Design Awards
Development & Design: Mirabella
Market Report: Chicago, Kansas City
Property Management: Tracking Residents’ Tech Wish Lists
Finance: Freddie Mac/Fannie Mae
Tech Report: Marketing Web sites
Products: Appliances

Multi-Housing News - October 2008

Multi-Housing News - October 2008 - Multi-Housing News - October 2008 (Page Cover1)
Multi-Housing News - October 2008 - Multi-Housing News - October 2008 (Page Cover2)
Multi-Housing News - October 2008 - Contents (Page 3)
Multi-Housing News - October 2008 - Contents (Page 4)
Multi-Housing News - October 2008 - Contents (Page 5)
Multi-Housing News - October 2008 - From the Editor (Page 6)
Multi-Housing News - October 2008 - From the Editor (Page 7)
Multi-Housing News - October 2008 - MHN TV Premieres (Page 8)
Multi-Housing News - October 2008 - MHN TV Premieres (Page 9)
Multi-Housing News - October 2008 - Market Pulse (Page 10)
Multi-Housing News - October 2008 - Market Pulse (Page 11)
Multi-Housing News - October 2008 - Special Report: MHN 2008 Design Awards (Page 12)
Multi-Housing News - October 2008 - Special Report: MHN 2008 Design Awards (Page 13)
Multi-Housing News - October 2008 - Development & Design: Mirabella (Page 14)
Multi-Housing News - October 2008 - Development & Design: Mirabella (Page 15)
Multi-Housing News - October 2008 - Development & Design: Mirabella (Page 16)
Multi-Housing News - October 2008 - Development & Design: Mirabella (Page 17)
Multi-Housing News - October 2008 - Development & Design: Mirabella (Page 18)
Multi-Housing News - October 2008 - Development & Design: Mirabella (Page 19)
Multi-Housing News - October 2008 - Market Report: Chicago, Kansas City (Page 20)
Multi-Housing News - October 2008 - Market Report: Chicago, Kansas City (Page 21)
Multi-Housing News - October 2008 - Market Report: Chicago, Kansas City (Page 22)
Multi-Housing News - October 2008 - Market Report: Chicago, Kansas City (Page 23)
Multi-Housing News - October 2008 - Property Management: Tracking Residents’ Tech Wish Lists (Page 24)
Multi-Housing News - October 2008 - Property Management: Tracking Residents’ Tech Wish Lists (Page 25)
Multi-Housing News - October 2008 - Property Management: Tracking Residents’ Tech Wish Lists (Page 26)
Multi-Housing News - October 2008 - Property Management: Tracking Residents’ Tech Wish Lists (Page 27)
Multi-Housing News - October 2008 - Finance: Freddie Mac/Fannie Mae (Page 28)
Multi-Housing News - October 2008 - Finance: Freddie Mac/Fannie Mae (Page 29)
Multi-Housing News - October 2008 - Finance: Freddie Mac/Fannie Mae (Page 30)
Multi-Housing News - October 2008 - Finance: Freddie Mac/Fannie Mae (Page 31)
Multi-Housing News - October 2008 - Tech Report: Marketing Web sites (Page 32)
Multi-Housing News - October 2008 - Tech Report: Marketing Web sites (Page 33)
Multi-Housing News - October 2008 - Products: Appliances (Page 34)
Multi-Housing News - October 2008 - Products: Appliances (Page Cover3)
Multi-Housing News - October 2008 - Products: Appliances (Page Cover4)
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200910
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200909
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200908
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200907
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200906
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200905
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200904
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200903
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200902
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200901
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200812
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200811
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200810
https://www.nxtbook.com/nxtbooks/nielsen/mhn_200809
https://www.nxtbookmedia.com