contents
3
6
8
letter from the president
upfront
hospitality news
10
lessons from retail
by Stan Laegreid, AIA
14
conrad’s first ground-up hotel
by Nancy K. Bohnett and Wendy Clark
19
2005 leadership conference
by Nancy K. Bohnett
22
remember me? using video to have your
message remembered
by Carol Solomon, Milestone Video
26
woman of the year
by Shelley Clark
29
design showcase … under the tuscan sun
31
spa and wellness trends
by Joanie Neumayer
34
brand perception
by Cynthia Tripp Kampf, Tripp Design
37
newh icon awards – anna perryman
by Joanie Neumayer
39
first canadian newh chapter chartered
by Andrea Benner, Benner Group Interiors
40
coming events
41
hd at a glance … may 4-7
45
hd plantinum circle inductees
46
contributors
7
Table of Contents for the Digital Edition of NEWH - April 2005