IIDA – Perspective Fall/Winter 2019 - 25
"
You don't want
it to be scary or
depressing; you
want it to be
uplifting."
-Sarah Stoesz
station featuring bulletproof glass, reflecting the constant concerns about
violence against staff and patients. To counter that fear and make the entrance
welcoming and friendly, vibrant blue and green accent walls define the space.
Both colors were intentionally selected from Planned Parenthood's brand
book. The entrance also features a large oval sign with the word "welcome"
written in the 12 languages that are most common to Queens. "The bright
colors and the welcome sign make it feel cheery, not like a high-security
facility," Yablon says.
Balancing security and design is a constant goal,
Planned Parenthood-hosted focus groups
revealed stakeholders wanted light,
particularly in the entry areas of these facilities,
bright spaces with living things, and
says Stoesz. "You don't want it to be scary or
flexible seating in waiting areas to
accommodate different patient groups.
depressing; you want it to be uplifting," she says.
In the Minneapolis facility where Stoesz is based,
a protective wall covered in hundreds of colorful
donor plaques flanks the entrance. The plaques are
emblazoned with phrases like, "in loving memory of
my Aunt Rose who died from an illegal abortion in
1918," or "in celebration of my mother who made me
the woman I am today."
"It's a purposeful expression of gratitude and
love that you would never guess is also a security
measure," she says.
Credit
Always Moving Forward
To design a better space, Yablon spent time in
other Planned Parenthood facilities in New York to
observe the flow and interactions between patients
and staff, Barnette reports. "They showed a deep
curiosity in the experience, like where people sat and
how staff used technology," she says.
That led Yablon and his team to make small
but necessary decisions, like designing a layout
where patients are always moving forward in the
space, rather than back through the waiting room.
They also put computer tablets on mobile carts so
physicians never have their backs to patients, and
created separate seating areas where patients can
check out and make follow-up appointments. "That's
what a good designer does," Yablon says. "They put
themselves in the place of the user."
The designers also color-coordinated the
hallways, using wall colors, long bands of colored
lights along the ceilings, and color-coded oval signs
fall/winter 2019
perspective
25
IIDA – Perspective Fall/Winter 2019
Table of Contents for the Digital Edition of IIDA – Perspective Fall/Winter 2019
IIDA – Perspective Fall/Winter 2019
From IIDA
Contents
Next
Talk, Talk
Pre/Post
Education Revolution
A Planned Balance
Give & Take
The new Communal Living
Future Forces
Scratch Pad
Insider Intel
IIDA News + Updates
Why This Design Works
IIDA – Perspective Fall/Winter 2019 - IIDA – Perspective Fall/Winter 2019
IIDA – Perspective Fall/Winter 2019 - Cover2
IIDA – Perspective Fall/Winter 2019 - From IIDA
IIDA – Perspective Fall/Winter 2019 - Contents
IIDA – Perspective Fall/Winter 2019 - 3
IIDA – Perspective Fall/Winter 2019 - 4
IIDA – Perspective Fall/Winter 2019 - 5
IIDA – Perspective Fall/Winter 2019 - Next
IIDA – Perspective Fall/Winter 2019 - 7
IIDA – Perspective Fall/Winter 2019 - 8
IIDA – Perspective Fall/Winter 2019 - 9
IIDA – Perspective Fall/Winter 2019 - Talk, Talk
IIDA – Perspective Fall/Winter 2019 - 11
IIDA – Perspective Fall/Winter 2019 - Pre/Post
IIDA – Perspective Fall/Winter 2019 - 13
IIDA – Perspective Fall/Winter 2019 - Education Revolution
IIDA – Perspective Fall/Winter 2019 - 15
IIDA – Perspective Fall/Winter 2019 - 16
IIDA – Perspective Fall/Winter 2019 - 17
IIDA – Perspective Fall/Winter 2019 - 18
IIDA – Perspective Fall/Winter 2019 - 19
IIDA – Perspective Fall/Winter 2019 - A Planned Balance
IIDA – Perspective Fall/Winter 2019 - 21
IIDA – Perspective Fall/Winter 2019 - 22
IIDA – Perspective Fall/Winter 2019 - 23
IIDA – Perspective Fall/Winter 2019 - 24
IIDA – Perspective Fall/Winter 2019 - 25
IIDA – Perspective Fall/Winter 2019 - 26
IIDA – Perspective Fall/Winter 2019 - 27
IIDA – Perspective Fall/Winter 2019 - Give & Take
IIDA – Perspective Fall/Winter 2019 - 29
IIDA – Perspective Fall/Winter 2019 - 30
IIDA – Perspective Fall/Winter 2019 - 31
IIDA – Perspective Fall/Winter 2019 - 32
IIDA – Perspective Fall/Winter 2019 - 33
IIDA – Perspective Fall/Winter 2019 - 34
IIDA – Perspective Fall/Winter 2019 - 35
IIDA – Perspective Fall/Winter 2019 - The new Communal Living
IIDA – Perspective Fall/Winter 2019 - 37
IIDA – Perspective Fall/Winter 2019 - 38
IIDA – Perspective Fall/Winter 2019 - 39
IIDA – Perspective Fall/Winter 2019 - 40
IIDA – Perspective Fall/Winter 2019 - 41
IIDA – Perspective Fall/Winter 2019 - 42
IIDA – Perspective Fall/Winter 2019 - 43
IIDA – Perspective Fall/Winter 2019 - Future Forces
IIDA – Perspective Fall/Winter 2019 - 45
IIDA – Perspective Fall/Winter 2019 - 46
IIDA – Perspective Fall/Winter 2019 - 47
IIDA – Perspective Fall/Winter 2019 - 48
IIDA – Perspective Fall/Winter 2019 - 49
IIDA – Perspective Fall/Winter 2019 - Scratch Pad
IIDA – Perspective Fall/Winter 2019 - 51
IIDA – Perspective Fall/Winter 2019 - Insider Intel
IIDA – Perspective Fall/Winter 2019 - 53
IIDA – Perspective Fall/Winter 2019 - IIDA News + Updates
IIDA – Perspective Fall/Winter 2019 - 55
IIDA – Perspective Fall/Winter 2019 - Why This Design Works
IIDA – Perspective Fall/Winter 2019 - Cover3
IIDA – Perspective Fall/Winter 2019 - Cover4
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2019fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2019summer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2019spring
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2018fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2018summer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2018spring
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2017fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2017springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2016fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2016springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2015fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2015springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2014fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2014springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2013fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2013springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2012fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2012springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2011fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2011springsummer
https://www.nxtbookmedia.com