Progressive Grocer - December 2008 - (Page 6)

Table of contents DECEMBER 2008 • VOLUME 87 • NUMBER 13 46 60 20 44 “Flexibility is the main thing we’ve learned about ourselves in this environment.”—David Dillon, Kroger chairman and c.e.o. • Page 22 Cover story 20 Retailer of the Year: Taking the lead The standout among conventional grocers in a tough year, The Kroger Co. stays several steps ahead because of years spent moving in sync with customers. Fresh food 50 Post-PMA Show Analysis: High yield A challenging year and uncertain times ahead seemed to make the PMA Fresh Summit more important than ever for buyers and sellers. Nonfoods 64 Pharmacy: Chronic customer service Enhancing your offerings for shoppers with chronic conditions can help boost sales per square foot in an infirm economy. Features 32 Consumer Research: Reason for relevance The tough economy has shoppers channel-hopping— and you’ll be skipped over unless you offer a strong point of differentiation, says market insight firm TNS. Grocery 44 Eggs: A kinder, gentler egg Making sure that eggs are humanely produced has become a comprehensive effort involving manufacturers, retailers, and consumers. 60 Niche Pork: Go whole hog for local PG Webcast panelists detailed how connecting consumers to the places and faces behind their products has helped them move high-profit premium pork. 66 Departments 8 Front End: Onstead becomes interim Bi-Lo c.e.o. 46 40 Shopper Culture: Reimagining convenience foods Next to price, there seems to be nothing more dear to consumers than convenience. But do they define it the same way that you do? Shelf-stable Juice: Making a splash Shelf-stable juice is receiving new good-for-you attention that could help boost retail sales. 10 Nielsen’s Shelf Stoppers/Spotlight: Shelfstable juices/Vegetable juices and drinks Market Snapshot: Seattle-Tacoma, Wash. Lempert Report: Obama prepares to tackle food industry issues Independents Report: What grocers need to know about Market Day Technology: A small-town grocer discovers digital DIY Equipment Innovations What’s Next: Editors’ picks for innovative products 14 28 30 66 50 68 74 42 Wake-up Call: The ballad of The Egg Man A young food-retailing entrepreneur breaks into the business, and in the process reminds us all of the fundamentals for success. 6 • Progressive Grocer • December 2008 A H E A D O F W H AT ’ S N E X T www.progressivegrocer.com http://www.progressivegrocer.com

Table of Contents for the Digital Edition of Progressive Grocer - December 2008

Progressive Grocer - December 2008
Contents
Front End: Onstead Becomes Interim Bi-Lo C.E.O.
Nielsen’s Shelf Stoppers/Spotlight: Shelfstable Juices/Vegetable Juices and Drinks
Market Snapshot: .Seattle-Tacoma,Wash
Retailer of the Year: Taking the lead
Lempert Report: Obama Prepares to Tackle Food Industry Issues
Independents Report: What Grocers Need to Know About Market Day
Consumer Research: Reason for Relevance
Shopper Culture: Reimagining Convenience Foods
Wake-up Call: The Ballad of The Egg Man
Eggs: A Kinder, Gentler Egg
Shelf-Stable Juice: Making a Splash
Post-PMA Show Analysis: High Yield
Niche Pork: Go Whole Hog for Local
Pharmacy: Chronic Customer Service
Technology: A Small-Town Grocer Discovers Digital DIY
Equipment Innovations
What’s Next: Editors’ Picks for Innovative Products

Progressive Grocer - December 2008