Progressive Grocer - May 2010 - (Page 3)

Table of Contents MAY 2010 • VOLUME 89 • NUMBER 4 30 51 56 92 “We believe that business and ethics can work quite nicely together.” — Jeff Kaufman, founder and co-owner, Conscious Corner (Roots Market) • Page 32 Cover Story 14 Super 50: Steadfast Leaders Year-to-year industry rankings remain steady for the companies holding the top dozen slots of Progressive Grocer’s Annual Super 50 report, and newcomers begin their own climb. 44 Experience at Large: Put Your Best Customers to Work Doing so may well be the only way to increase the type of customer engagement that leads to true customer ownership. Fresh Food 56 Summer Grilling Special: What a Gas! It’s prime time for grocers to refuel their game plans for smokin’ summertime meat department sales. 76 Meats & Cheeses: Brown-bagging Sales The recession brings focus to packaged lunchmeat, demand for which remains steady in 73 percent of U.S. households. 86 Food Industry Insights: Leadership for the Future Grocers can beneﬁt from events such as Future Connect, which aims to develop the capabilities of associates in the forefront of their respective areas, as well as identifying the next generation of movers and shakers. Equipment 92 Roundtable: The Executioners Progressive Grocer assembled a panel of All-Star industry experts to discuss the challenge of in-store marketing and merchandising execution. 64 Produce: Local and Lovin’ it Ball’s Food Stores and Dorothy Lane Markets are helping green-leaning consumers reap the bounty of local foods with community-supported agriculture alliances. Features 26 Best Practices: Starting at the Top The third installment in a series of research and best practice sharing focuses on Customer Relations and Competition — and the integral role played by owners and managers in both. Grocery 46 Confection: Sweetening the Pot A look at the world of confection reveals a lot of activity regarding better-foryou treats and some exciting specialty selections. 70 IDDBA Show Preview: Recipe for Success In the weeks leading up to the annual IDDBA confab, the organization’s longtime executive director, Carol Christison, talks about an industry in recovery mode, her board’s dislike of warmed-over “educational” sessions and her aversion to potentially dumbeddown meal “solutions.” 98 Foodservice: Green Machines Energy-efﬁcient foodservice equipment and sustainable practices are good for both the environment and the bottom line. 30 Store of the Month: Roots and Wings An independent grocer’s conscious connection is intended to make a contribution far beyond its marketplace. Departments 12 Nielsen’s Shelf Stoppers/ Spotlight: Candy/Nonchocolate Candy ConAgra, Celebs Battle Child Hunger 51 Tea: Brewing up Sales This year’s upcoming World Tea Expo promises more information and interest than ever before — and retailer attendees especially stand to gain from the trend-forward event. 24 The Lempert Report: 28 Wake-up Call: Coupons Make a Comeback Frozen/Refrigerated 72 Trends: The Summertime Freeze Freezer doors may stay fogged over this summer as consumers supply family outings and stayat-home meals. 42 Harold Lloyd on … Making a Difference: Why Work as a Clerk? This tried-and-true management technique enables executives to see what really goes on in the lower levels of their organizations — and make changes accordingly. 52 Non-alcoholic Beverages: Summer Quenchers As the weather grows warmer, manufacturers of a variety of soft drinks gear up to tickle the taste buds — and capture the dollars — of thirsty consumers. 88 Tech Toolbox: A Look at the Latest Solutions 90 Out of the Box: The Latest Tools of the Trade 106 What’s Next: Editors’ Picks for Innovative Products COVER: ISTOCKPHOTO.COM/ZBLANTON www.progressivegrocer.com A H E A D O F W H AT ’ S N E X T Progressive Grocer • May 2010 • 3 http://www.ISTOCKPHOTO.COM/ZBLANTON http://www.progressivegrocer.com

Table of Contents for the Digital Edition of Progressive Grocer - May 2010

Progressive Grocer - May 2010
Contents
Nielsen’s Shelf Stoppers/ Spotlight: Candy/Non-ChocolateCandy
Super 50: Steadfast Leaders
The Lempert Report: ConAgra, Celebs Battle Child Hunger
Best Practices: Starting at the Top
Wake-up Call: Coupons Make a Comeback
Store of the Month: Roots and Wings
Harold Lloyd on … Making a Difference: Why Work as a Clerk?
Experience at Large: Put Your Best Customers to Work
Confection: Sweetening the Pot
Tea: Brewing up Sales
Non-alcoholic Beverages: Summer Quenchers
Summer Grilling Special: What a Gas!
Produce: Local and Lovin’ it
IDDBA Show Preview: Recipe for Success
Trends: The Summertime Freeze
Meats & Cheeses: Brown-bagging Sales
Food Industry Insights: Leadership for the Future
Tech Toolbox: A Look at the Latest Solutions
Out of the Box: The Latest Tools of the Trade
Roundtable: The Executioners
Foodservice: Green Machines
What’s Next: Editors’ Picks for Innovative Products

Progressive Grocer - May 2010