Spirit Magazine - September 2013 - (Page 18)
EN T R EPR EN EU R A N D ED U C AT I O N A L
T EC H N O LO GY E X EC U T I V E , S A N FR A N C I S C O
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Rapid Rewards Freedom Story
Karen Holst
18 SPIRIT SEPTEMBER 2013
When Karen Holst co-founded an educational
technology startup in 2006, she was already a fan
of Southwest Airlines for leisure travel. Now that
she’s an entrepreneur, speaker, and nonprofit
consultant, she LUVs Southwest even more.
Karen travels to various colleges and universities, advising chancellors, administrators,
and students about how to utilize and adopt new
technologies. In her meetings, she focuses on how
institutions should embrace technology to tailor
education to the individual needs of students—
leading to student academic fulfillment and
career achievement.
“Southwest makes flying easy!” Karen says.
“And ease of travel is paramount when your job
focuses on meeting and speaking in all 50 states.”
Since Southwest doesn’t impose change fees,
Karen is able to plan trips months in advance
without worrying about schedule changes.
Between weekly flying and bonuses for having
A-List Preferred Rapid Rewards status, Karen
sees her points add up quickly, and that allows
her to pursue all of her passions, including running. “I’m able to run marathons in New Orleans,
New York City, and everywhere in between,” she
says. “I can even bring my own cheering section,
my boyfriend, who travels on my Rapid Rewards
Companion Pass.”
Karen serves on the board of directors for
three nonprofit organizations. When she travels
for them, she uses her Rapid Rewards Points to
cover the ticket instead of expensing the cost, so
the organizations can use their funds to help the
people they serve.
But these perks are overshadowed by the true
reason Karen keeps coming back to Southwest
week after week. “It’s hard to encompass a feeling,”
she says. “It’s like why you go to your favorite
restaurant. You know it’s reliable, it’s high quality,
and the people there are better than anywhere
else you’d go. It’s the same at Southwest: The
Flight Attendants even remember my name!”
—Devon Cross
PHOTOGRAPHY BY DREW KELLY
Table of Contents for the Digital Edition of Spirit Magazine - September 2013
Contents
Gary's Greeting
Gary's Greeting en Español
Star of the Month
Freedom Story
From the Editor
Your Words
Your Pictures
Media Center
Eat Drink Sleep
The Numbers
Business
Chomp, Chomp
"Are You Famous Amos?"
Health
Calendar
Fun!
Spotlight
Community Outreach
Products and Services
Flight Service
Terminal Maps
Information
Rapid Rewards Partners
Route Map
The "If" List
Spirit Magazine - September 2013
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