Pizza Today - September 2020 - 63
already a hot and physically
grueling place to work
before adding in the mask
requirement.
"It's definitely
challenging," Lusiak
says. "It's not something
any kitchen worker ever
expected, but we we've gotta
do what we've gotta do for
everyone's safety. The good
thing is that our oven holds
its heat so well. You don't
really get any heat off of it
unless you're directly in front
of the chamber opening to
load the pizza. You could
pretty much hug the oven
and not get too hot."
Lusiak keeps the oven
floor around 700 F, which
he says makes the ceiling
around 900 F. His bake
time is near three minutes.
"It's a style of pizza that
needs to bake fast at a high
heat," he says. "We also do
wings, pretzels and some
small bites and roasted
vegetables out of the oven.
We make a beer cheese that
we serve with the pretzels.
They're a pretty big seller.
They're actually one of our
biggest sellers. So we aren't
limited to just pizza out of
the oven even though we
have a small kitchen with
minimal equipment. We
try to offer as much menu
diversity as we can with
what we're working with."
The Mac's at Mile
Wide menu is pretty
streamlined, but Lusiak
says he's added some
specials recently that he felt
would appeal to customers
seeking something on the
go. But the biggest addition,
he says, has been using an
electronic ordering system
that utilizes QR codes and
allows the restaurant to text
the customer when their
order is ready.
"We've added some
things to the menu, and one
big thing that helped us
the most is that our system
has the ability to do online
ordering," he says. "Before
I had to have someone take
an order and come hang it
in the kitchen. Now it all
comes through electronically
and I don't have to swipe a
debit or credit card, and we
can send them a text when
their order is finished. I have
been really pleased with
that and how it has worked
for us."
Mac's customers appear
pleased as well, though
Lusiak does miss the days
when it was easier to read
a patron's facial expressions
to know you're on the right
track.
"It's definitely a challenge
because you do like to see
that smile and see how
people are viewing your
product," he says. "But
even though it's a little bit
difficult, people have been
very accommodating and
understanding of the new
procedures that are required
to be in place, and overall
it's been pretty good so far."
While he has no idea
when things will return to
normal again, Lusiak says
the adaptations he and
other pizzeria owners have
been forced to make will
ultimately forge stronger
businesses.
"You analyze your
systems like never before,"
he says. "You scrutinize
everything and get lean
and don't keep what doesn't
work." n
JEREMY WHITE is
Editor-in-Chief at Pizza
Today.
S E P T E M B E R 2 0 2 0 / P I Z Z AT O D AY. C O M / 6 3
060_PIZ_0920_FTmacs.indd 63
8/11/20 12:06 PM
http://www.PIZZATODAY.COM
Pizza Today - September 2020
Table of Contents for the Digital Edition of Pizza Today - September 2020
Pizza Today - September 2020
Commentary
Digital
Conversation
Mike’s Monthly Tip
Building Blocks
Tony’s Trending Recipe
Knead to Know
Destinations
Customer Data
Unemployment
Limited-time Offers
Saying “Thanks”
Calzones
Fall Preview Menu
Non-traditional Pizza Favorites
Pizza Dough Uses
Pizza & Pasta Northeast Preview
Mac’s Dough House, Louisville, KY
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Expo Spotlight
Pizza Today - September 2020 - CT1
Pizza Today - September 2020 - CT2
Pizza Today - September 2020 - Pizza Today - September 2020
Pizza Today - September 2020 - Cover2
Pizza Today - September 2020 - Commentary
Pizza Today - September 2020 - 4
Pizza Today - September 2020 - 5
Pizza Today - September 2020 - 6
Pizza Today - September 2020 - 7
Pizza Today - September 2020 - Digital
Pizza Today - September 2020 - 9
Pizza Today - September 2020 - Conversation
Pizza Today - September 2020 - 11
Pizza Today - September 2020 - Mike’s Monthly Tip
Pizza Today - September 2020 - 13
Pizza Today - September 2020 - 14
Pizza Today - September 2020 - 15
Pizza Today - September 2020 - Building Blocks
Pizza Today - September 2020 - 17
Pizza Today - September 2020 - Tony’s Trending Recipe
Pizza Today - September 2020 - 19
Pizza Today - September 2020 - Knead to Know
Pizza Today - September 2020 - 21
Pizza Today - September 2020 - 22
Pizza Today - September 2020 - 23
Pizza Today - September 2020 - Destinations
Pizza Today - September 2020 - 25
Pizza Today - September 2020 - Customer Data
Pizza Today - September 2020 - 27
Pizza Today - September 2020 - 28
Pizza Today - September 2020 - 29
Pizza Today - September 2020 - Unemployment
Pizza Today - September 2020 - 31
Pizza Today - September 2020 - 32
Pizza Today - September 2020 - 33
Pizza Today - September 2020 - Limited-time Offers
Pizza Today - September 2020 - 34A
Pizza Today - September 2020 - 34B
Pizza Today - September 2020 - 35
Pizza Today - September 2020 - 36
Pizza Today - September 2020 - 37
Pizza Today - September 2020 - Saying “Thanks”
Pizza Today - September 2020 - 39
Pizza Today - September 2020 - Calzones
Pizza Today - September 2020 - 41
Pizza Today - September 2020 - 42
Pizza Today - September 2020 - 43
Pizza Today - September 2020 - Fall Preview Menu
Pizza Today - September 2020 - 45
Pizza Today - September 2020 - 46
Pizza Today - September 2020 - 47
Pizza Today - September 2020 - Non-traditional Pizza Favorites
Pizza Today - September 2020 - 49
Pizza Today - September 2020 - 50
Pizza Today - September 2020 - 51
Pizza Today - September 2020 - Pizza Dough Uses
Pizza Today - September 2020 - 53
Pizza Today - September 2020 - 54
Pizza Today - September 2020 - 55
Pizza Today - September 2020 - Pizza & Pasta Northeast Preview
Pizza Today - September 2020 - 57
Pizza Today - September 2020 - 58
Pizza Today - September 2020 - 59
Pizza Today - September 2020 - Mac’s Dough House, Louisville, KY
Pizza Today - September 2020 - 61
Pizza Today - September 2020 - 62
Pizza Today - September 2020 - 63
Pizza Today - September 2020 - Product Showcase
Pizza Today - September 2020 - 65
Pizza Today - September 2020 - Pizza Today Yellow Pages
Pizza Today - September 2020 - 67
Pizza Today - September 2020 - 68
Pizza Today - September 2020 - 69
Pizza Today - September 2020 - 70
Pizza Today - September 2020 - 71
Pizza Today - September 2020 - The Marketplace
Pizza Today - September 2020 - 73
Pizza Today - September 2020 - 74
Pizza Today - September 2020 - 75
Pizza Today - September 2020 - 76
Pizza Today - September 2020 - 77
Pizza Today - September 2020 - 78
Pizza Today - September 2020 - 79
Pizza Today - September 2020 - 80
Pizza Today - September 2020 - 81
Pizza Today - September 2020 - Expo Spotlight
Pizza Today - September 2020 - Cover3
Pizza Today - September 2020 - Cover4
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