University Business - February 2007 - (Page 35)
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OUTLOOK By the Numbers Higher ed leaders must overcome their fear of
sharing data with constituents. By Richard Ekman N PREVIOUS ERAS,
CLINCHing an argument simply required quoting an authority. Politicians
cited Jefferson and Lincoln; academics frequently invoked Aristotle. Now,
winning an argument often means citing numbers, not rhetoric, especially
in higher education. Parents want more clarity about the outcomes of their
children’s education, and politicians’ calls for accountability require
more quantitative evidence. The Commission on the Future of Higher
Education, for example, proposed both a student unit record database and
increased public access to a wide variety of statistics on educational
outcomes. The question no longer is whether institutional performance and
learning outcomes data should be collected and analyzed; instead, a debate
is intensifying about which data should be collected, who should do the
collecting, and who should have access to the results. Colleges and
universities are already undertaking efforts in these areas. But their
leaders must overcome the fear of sharing data with constituents,
preempting a government-imposed system of collecting and sharing data that
would be more costly and intrusive. There’s no denying the sober intent
of federal and state officials calling for accountability
measures—questioning the effectiveness of colleges and universities and
inventing methods to rate even rank them. But we should welcome efforts to
use data to illuminate the circumstances and achievements of higher
education, to enhance campus decision-making, and to build a case for
institutional effectiveness. I For some presidents, it may take real
courage to use newly available data. One tool of particular utility is the
National Survey of Student Engagement. Although an indirect measure, it’s
a helpful gauge of how true our rhetoric is about educational
effectiveness. Publicizing one’s NSSE ranking can be risky: Even if a
college scores well, its main competitor may score even better. Even so,
most institutions could share their results, instantly making the risks
and rewards of sharing more widely dispersed. Another cogent use of data
to assess effectiveness is the Collegiate Learning Assessment tool, which
measures cognitive growth of students during their college careers. Some
three dozen smaller colleges voluntarily formed a consortium through The
Council of Independent Colleges in 2004 to share their results. Surveys of
alumni satisfaction, such as those conducted by consultancy Hardwick-Day,
are equally useful in assessing colleges’ effects. Also, William G.
Bowen and his colleagues’ work on connections between academic
performance and participation in intercollegiate athletics is very
revealing. Colleges eager to further professionalize their data operations
can participate in workshops from The Association for Institutional
Research to enhance institutional capacities to make use of national
databases for benchmarking. For smaller colleges—many with modest or
nonexistent research offices—CIC offers a Key Indicators Tool and is
adding a Financial Indicators Tool, two benchmarking reports in which the
calculations and comparisons are prepared for an institution. Most campus
leaders are eager to learn from new data, but for some presidents it may
take real courage to use newly available data. Some fear that reports,
intended to be confidential, might be used in inappropriate ways. We must
build trust in the importance of an evidence-based culture for the
voluntary use of meaningful data in higher education. Government agencies
need to help in the development of new, varied assessment instruments, not
impose a one-size-fits-all approach. We have the opportunity to take
advantage of a new climate that encourages measurement. The path to more
and better use of data will probably continue to be mined with
less-than-helpful efforts also made in the name of accountability—such
as the overly simplistic U.S. News & World Report rankings. It will not be
easy for us to remain true to academic ideals of objectivity and candor in
the use of new data on institutional effectiveness, but we must. Richard
Ekman is president of The Council of Independent Colleges, www.cic.edu.
www.universitybusiness.com February 2007 | 35 IndOut.indd 35 1/22/07
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http://www.cic.edu
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Table of Contents for the Digital Edition of University Business - February 2007
Contents
College Index
Company Index
Advisory Board
Editor's Note
Stats Watch
Sense of Place
Viewpoint
Admissions
On The Hill
Future Shock
Facilities Focus
Independent Outlook
Flu Pandemic Prep
Advancing the Brand
The Picture’s Getting Clearer
Groundbreaking Ideas
Gotta Get a Message to You
Internet Technology
What's New
calendar of Events
Direct Connect
End Note
University Business - February 2007
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