CONTENTS UniversityBusiness March 2009 Cover Story 32 Special Report: Higher Ed and the Economy by AlAn DESSoff It’s definitely not business as usual for colleges and universities. Here’s what campus leaders are doing to help keep their institutions on top of the hill. F e at u r e S 38 42 Acts of Adaptation by MicHElE HERRMAnn With funds for new campus construction tighter than ever, administrators are giving adaptive reuse of older buildings a fresh look. Helping the Help Desk by Ann McclURE 47 10 Questions & Answers About the cloud by TiM GoRAl Outsourcing and technology are elevating customer service on IT’s front line. What you need to know now about the next big thing in internet technology. universitybusiness.com March 2009 | 5
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Table of Contents for the Digital Edition of University Business - March 2009