APRIL 2007 UniversityBusiness SOLUTIONS FOR HIGHER E D U C AT I O N M A N AG E M E N T U FACILITIES DIRECTORS SPEAK OUT… Spellings Lessons PASSWORD PROTECTED As the Commission on the Future of Higher Education prepares for phase two of its plan to fix higher ed, its members discuss how we 40 arrived at this point. ID management technology may be the key to keeping campus data safe from prying eyes. 46 On safety and security, customer service, outsourcing, and more in an exclusive UB roundtable. 58 GETTING A BIGGER PICTURE New web and video conferencing applications bring your people together, face-to-face, no matter where they are. 52 WORKING THE WEB Interactive Web 2.0 technologies can help improve teaching and learning, as well as staff productivity. 64
Table of Contents for the Digital Edition of University Business - April 2007