CONTENTS UniversityBusiness April 2007 COVER STORY 40 Spellings Lessons BY PHIL SCOTT As the Commission on the Future of Higher Education prepares for phase two of its plan to fix higher ed, several of its members discuss how we arrived at this point. F E AT U R E S 46 Identity Mangaement BY ELIZABETH MILLARD 58 Facility Directors Speak Out BY MELISSA EZARIK ID management technology may be the key to keeping campus data safe from prying eyes. Facilities directors discuss security, outsourcing, customer service, and more in a UB roundtable. 52 Getting A Bigger Picture BY JEAN MARIE ANGELO 72 Working the Web BY CHELAN DAVID Web and video conferencing applications bring your people together, face-to-face, no matter where they are. Interactive Web 2.0 technologies can help improve teaching and learning, as well as staff productivity. universitybusiness.com April 2007 | 3
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Table of Contents for the Digital Edition of University Business - April 2007