CONTENTS UniversityBusiness April 2009 Cover Story 26 The Main Event by MElissA EzArik Whether it’s a celebrity appearance, a rival sports matchup, or a huge community event taking place on campus, a special occasion calls for a comprehensive security plan. F e at u r e S 33 software serves by CAryn MEyErs FliEglEr 37 Managing the Experience by robErT A. sEviEr Financial aid software bolsters student service during the economic downturn. Take control of marketing trends to deliver a superior ‘customer experience.’ universitybusiness.com April 2009 | 1
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Table of Contents for the Digital Edition of University Business - April 2009