CONTENTS
universityBusiness april 2011
Cover Story
30 Models of Efficiency
by ThoMas w. Durso anD Marcia LayTon TurnEr
Profiles of a dozen campus departments that have found a better way to serve their constituents.
F e at u r e S
41 shrinking the Desktop
by ann MccLurE
52
sudden impact
by caroL PaTTon
Virtualization is moving from the server room to the desktop.
Coping with health care reform’s provisions and ever-changing rules.
47
all Things Transfer
by krisTEn DoMonELL
How institutions are evolving to meet the needs of a growing market.
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Table of Contents for the Digital Edition of University Business - April 2011