CONTENTS UniversityBusiness September 2007 COVER STORY 44 Una Fuerza to Reckon With BY RON SCHACHTER Hispanic-Serving Institutions face the challenges of the growing number of Latino students. F E AT U R E S 39 The Right Stuff BY CARYN MEYERS FLIEGLER Community colleges search for new leaders to guide them through an era of accountability. 61 Training Your Staff to Protect SIS Data BY MARCIA LAYTON TURNER No matter how robust your firewall, trained faculty and staff are your first line of defense. 50 Making an Impact BY ERIN PETERSON Economic impact studies help colleges do more than just report the bottom line. 55 Going VoIP . universitybusiness.com BY ELIZABETH MILLARD 67 Summer Conference Report BY JEAN MARIE ANGELO, TIM GORAL, AND ANN MCCLURE When it comes to IP communications, IHEs are taking a gradual approach. With all eyes on them, NASFAA and NACUBO were light on frills but heavy on substance. September 2007 | 3
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Table of Contents for the Digital Edition of University Business - September 2007