Hospital Pharmacy - July/August 2018 - 249

249

Arthur et al.
Table 1. Activities and Topic Discussions Currently in Place to Meet Outcome R3.
Mechanisms to address previous American Society of HealthSystem Pharmacists standards for management and leadership

Activities and topic discussions occurring within each mechanism to
meet the standard

Chief/assistant chief of pharmacy meetings

Self-evaluation process
Organizational structure review
Strategic and tactical planning
Procurement process
Medication safety self-assessment
Politics, culture, and accreditation
Negotiation and leading teams
Quality metrics
Strategic and tactical planning
Departmental management
How to manage clinical practice effectively
Residency committees
Residency interview process
Hospital and/or national committees
Identifying departmental needs
Departmental management
How to manage clinical practice effectively
Strategic and tactical planning
Identifying pharmacy service needs
Yellow and green belt training

Medication safety program manager discussions

Pharmacy practice management and leadership seminars
Committee involvement
Research project and drug information experiences

Staff development

"Insights," is an opportunity to review what went well and
did not go well throughout the project.
As the pharmacy service planned to train more of its staff,
the pharmacy residents were considered an important component. The Residency Advisory Council (RAC) believed that
training residents in a proven process improvement technique
would not only benefit the service during their tenure but also
produce pharmacists who would have problem-solving skills
that could be applied to any health care organization.
Yellow belt training was initially incorporated into the
residency programs in 2012. The goal was to utilize the lean
process to review and improve residency-related and/or
pharmacy service issues. The purpose of this yellow belt
project was to utilize lean techniques in the modification of
our PGY1 Health-System Pharmacy Administration learning
experience to incorporate the newly revised 2014 American
Society of Health-System Pharmacists (ASHP) PGY1 residency standards, to enhance the overall rotation, and to prevent preceptor burnout due to the expansion of the PGY1
class from 5 to 9 residents.

Methods
A process improvement team consisting of 6 PGY1 and 5
PGY2 residents was given the project aim statement by the
lean facilitator (Box 1 of the A3 template). For this project,
the aim statement was "to incorporate the new PGY1 residency goals and objectives into the pharmacy administration
learning experience, to find opportunities to enhance the
residents' appreciation for leadership and management, and
to utilize a collaborative precepting model." The team

originally met for 4 hours, where Boxes 1 through 7 were
completed.
Traditionally, Box 2 of the A3 would be a process map
where one step builds upon another. For this project, the lean
facilitator listed the 6 different mechanisms currently being
used by our program to address the previous ASHP Residency
Standards for management and leadership (Outcome R3:
Exercise leadership and practice management skills).13 These
mechanisms included chief and assistant chief of pharmacy
meetings, discussions with the medication safety program
manager, pharmacy practice management and leadership
seminars, committee involvement, research projects and drug
information experiences, and staff development. The team
was then asked to identify specific topic discussions or activities currently in place to meet Outcome R3 (Table 1). To complete Box 2 (the initial state), the lean facilitator then asked
the team to determine whether the current activities would
match the new PGY1 standards for the management and leadership objectives.14,15 The new ASHP objectives were
matched to each activity meeting the intent of the standard.
After the initial state (Box 2) was mapped, the team focused
on Box 3, the target state. The goal for this project was to provide a management and leadership learning experience that
would meet the intent of the ASHP standards, enhance the
residents' appreciation for leadership and management within
the VA and the private sector, and give the resident the opportunity to collaborate with all members of the pharmacy administration team (chief of pharmacy, assistant chief of pharmacy,
pharmacy procurement staff, clinical coordinator, medication
safety program manager, and operations managers in both the
inpatient and outpatient pharmacies).



Table of Contents for the Digital Edition of Hospital Pharmacy - July/August 2018

Ed Board
TOC
Antibiotic Stewardship: The Health of the World Depends on It
ISMP Medication Error Report Analysis: CycloSPORINE Dispensing Errors
ISMP Adverse Drug Reactions
Summaries of Safety Labeling Changes Approved By FDA: Boxed Warnings Highlights January-March 2018
Restructuring a Pharmacy Department: Leadership Strategies for Managing Organizational Change
Angiotensin II
RxLegal: A Rapid Review of Right-To-Try
New Medications in the Treatment of Hereditary Transthyretin Amyloidosis
Significant Published Articles for Pharmacy Nutrition Support Practice in 2017
Utilization of Lean Techniques in Pharmacy Residency Training: Modifying the PGY1 Management and Leadership Experience
Impact of a Clinical Decision Support Tool on Cancer Pain Management in Opioid-Tolerant Inpatients
Lyme Carditis: A Case Report and Review of Management
Impact of the Implementation of Project Re-Engineered Discharge for Heart Failure patients at a Veterans Affairs Hospital at the Central Arkansas Veterans Healthcare System
Evaluation of Oritavancin Use at a Community Hospital
Hospital Pharmacy - July/August 2018 - Cover1
Hospital Pharmacy - July/August 2018 - Cover2
Hospital Pharmacy - July/August 2018 - 201
Hospital Pharmacy - July/August 2018 - 202
Hospital Pharmacy - July/August 2018 - 203
Hospital Pharmacy - July/August 2018 - 204
Hospital Pharmacy - July/August 2018 - 205
Hospital Pharmacy - July/August 2018 - Ed Board
Hospital Pharmacy - July/August 2018 - 207
Hospital Pharmacy - July/August 2018 - TOC
Hospital Pharmacy - July/August 2018 - 209
Hospital Pharmacy - July/August 2018 - 210
Hospital Pharmacy - July/August 2018 - 211
Hospital Pharmacy - July/August 2018 - 212
Hospital Pharmacy - July/August 2018 - 213
Hospital Pharmacy - July/August 2018 - Antibiotic Stewardship: The Health of the World Depends on It
Hospital Pharmacy - July/August 2018 - 215
Hospital Pharmacy - July/August 2018 - 216
Hospital Pharmacy - July/August 2018 - ISMP Medication Error Report Analysis: CycloSPORINE Dispensing Errors
Hospital Pharmacy - July/August 2018 - 218
Hospital Pharmacy - July/August 2018 - 219
Hospital Pharmacy - July/August 2018 - ISMP Adverse Drug Reactions
Hospital Pharmacy - July/August 2018 - 221
Hospital Pharmacy - July/August 2018 - 222
Hospital Pharmacy - July/August 2018 - Summaries of Safety Labeling Changes Approved By FDA: Boxed Warnings Highlights January-March 2018
Hospital Pharmacy - July/August 2018 - 224
Hospital Pharmacy - July/August 2018 - Restructuring a Pharmacy Department: Leadership Strategies for Managing Organizational Change
Hospital Pharmacy - July/August 2018 - 226
Hospital Pharmacy - July/August 2018 - 227
Hospital Pharmacy - July/August 2018 - 228
Hospital Pharmacy - July/August 2018 - 229
Hospital Pharmacy - July/August 2018 - Angiotensin II
Hospital Pharmacy - July/August 2018 - 231
Hospital Pharmacy - July/August 2018 - 232
Hospital Pharmacy - July/August 2018 - 233
Hospital Pharmacy - July/August 2018 - RxLegal: A Rapid Review of Right-To-Try
Hospital Pharmacy - July/August 2018 - 235
Hospital Pharmacy - July/August 2018 - New Medications in the Treatment of Hereditary Transthyretin Amyloidosis
Hospital Pharmacy - July/August 2018 - 237
Hospital Pharmacy - July/August 2018 - 238
Hospital Pharmacy - July/August 2018 - Significant Published Articles for Pharmacy Nutrition Support Practice in 2017
Hospital Pharmacy - July/August 2018 - 240
Hospital Pharmacy - July/August 2018 - 241
Hospital Pharmacy - July/August 2018 - 242
Hospital Pharmacy - July/August 2018 - 243
Hospital Pharmacy - July/August 2018 - 244
Hospital Pharmacy - July/August 2018 - 245
Hospital Pharmacy - July/August 2018 - 246
Hospital Pharmacy - July/August 2018 - Utilization of Lean Techniques in Pharmacy Residency Training: Modifying the PGY1 Management and Leadership Experience
Hospital Pharmacy - July/August 2018 - 248
Hospital Pharmacy - July/August 2018 - 249
Hospital Pharmacy - July/August 2018 - 250
Hospital Pharmacy - July/August 2018 - 251
Hospital Pharmacy - July/August 2018 - 252
Hospital Pharmacy - July/August 2018 - 253
Hospital Pharmacy - July/August 2018 - 254
Hospital Pharmacy - July/August 2018 - 255
Hospital Pharmacy - July/August 2018 - Impact of a Clinical Decision Support Tool on Cancer Pain Management in Opioid-Tolerant Inpatients
Hospital Pharmacy - July/August 2018 - 257
Hospital Pharmacy - July/August 2018 - 258
Hospital Pharmacy - July/August 2018 - 259
Hospital Pharmacy - July/August 2018 - 260
Hospital Pharmacy - July/August 2018 - 261
Hospital Pharmacy - July/August 2018 - 262
Hospital Pharmacy - July/August 2018 - Lyme Carditis: A Case Report and Review of Management
Hospital Pharmacy - July/August 2018 - 264
Hospital Pharmacy - July/August 2018 - 265
Hospital Pharmacy - July/August 2018 - Impact of the Implementation of Project Re-Engineered Discharge for Heart Failure patients at a Veterans Affairs Hospital at the Central Arkansas Veterans Healthcare System
Hospital Pharmacy - July/August 2018 - 267
Hospital Pharmacy - July/August 2018 - 268
Hospital Pharmacy - July/August 2018 - 269
Hospital Pharmacy - July/August 2018 - 270
Hospital Pharmacy - July/August 2018 - 271
Hospital Pharmacy - July/August 2018 - Evaluation of Oritavancin Use at a Community Hospital
Hospital Pharmacy - July/August 2018 - 273
Hospital Pharmacy - July/August 2018 - 274
Hospital Pharmacy - July/August 2018 - 275
Hospital Pharmacy - July/August 2018 - 276
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