SEAHO Report - Winter 2013 - (Page 29)
SEAHO FEATURE
Hiring Practices and Staff Supervision:
Integrating Multicultural Competency to
Foster an Inclusive Work Environment
By
Taris G. Mullins
Community Director
Matt S. Knickman
Community Director
University of North Carolina at Chapel Hill
Introduction and Background
Cultivating inclusive and diverse institutions of
higher education has been an espoused goal seen
across colleges and universities for years. The
Supreme Court decisions addressing Gratz v.
Bollinger and Grutter v. Bollinger (2003) resulted
with institutions critically examining their
recruitment, admissions, and recruitment practices to
determine their degree of inclusivity. The cases,
addressing affirmative action in admissions processes,
forced universities to examine their institutional
composition and practices that supported the needs of
diverse populations while fostering greater learning
and excellence of education for all. Initially this
inquiry centered on the students, faculty, and staff
institutions sought to recruit and retain, however as
time passed it became increasingly evident that
relying exclusively on a numerically diverse campus
population failed to foster an inclusive culture.
Moreover the shift away from quantitative diversity
and instead towards inclusive campuses was furthered
through the American Association of Colleges and
Universities (AAC&U) postulating the idea of
inclusive excellence (Milem, J.F., Chang, M.J., &
Antonio, A.L., 2005).
Inclusive Excellence provided a multifaceted
approach to diversity on the American college
campus. Through four focus areas, the AAC&U laid
an effective framework for shifting a campus culture.
The first element addressed the cognitive and social
development of the individual student and recognizing
each person was at a different stage in respect to their
understanding and capacity to embrace ideals of
diversity. It moves forward to encourage institutions to
consider “purposeful development and utilization of
organizational resources” to meet the aim of goal one.
Then in a step-wise fashion the elements build on
these first two to recognize the differences individuals
SEAHO Report Winter 2013
may have and how this composition may impact the
overall community that must be encouraged to engage
in the diversity dialogue. The AAC&U found that
through careful consideration and implementation
these elements – when met successfully – would allow
an institution to tailor their inclusive practices for their
needs in an intentional manner.
In 2009 the Multicultural Competency Committee
(MCC) of the Department of Housing and Residential
Education (DHRE) at the University of North
Carolina at Chapel Hill was formed to advance the
institutional commitment to an inclusive environment
for all. The focus of the MCC was to educate campus
residence life staff with the necessary awareness,
knowledge, and skills (Pedersen, 1988) to promote a
culture of inclusion and multiculturalism. The specific
charged was to “cultivate a culture of trust, growth,
and open communication, where community members
advocate for multiculturalism in our daily practices.”
This multicultural competency prerogative is
congruent with many campus residential communities
throughout North Carolina and nationally. Most
specific to the MCC is a commitment to integrate
multicultural competence in all aspects of the student
and professional experience within DHRE to support
campus inclusion. In an on-going fashion this goal is
accomplished as the MCC serves in a consultant role
for other departmental committees. In this central
position the MCC provides feedback and ideas from
an integrative multicultural perspective.
With its motto of “ReThink Your Role” student
staff and professionals are continually challenged to
look at all components of the residential experience
from a multicultural lens. On a regular basis the
DHRE professional staff members (including
Community Directors, Business Services, Facilities
Management, Moving Operations personnel, and
other functional areas) gather to engage in continued
29
Table of Contents for the Digital Edition of SEAHO Report - Winter 2013
SEAHO Report - Winter 2013
Contents
SEAHO President
SEAHO “Editor”
SEAHO News
Officer Elections
RELI – 10th Annual Institute
SEAHO 2013 Conference Schedule
Bridging Academic & Student Life Missions: Faculty- Inclusive Community Building in Residence Halls
Are We Ready?
Staff Development Tactics
Sustaining Sustainability: How Housing and Residence Life Can Impact the Sustainability Movement
Starting something that Matters—James Madison University partners with TOMS Shoes
Putting Professional Competencies into Practice
Ten Tips to Revolutionize Your Work Using Your iPad
Advising 101
Hiring Practices and Staff Supervision: Integrating Multicultural Competency to Foster an Inclusive Work Environment
Shifting Sands: Technology and the Shifting Landscape of Residence Hall Student Leadership
Best Practices: Student Athlete Population in Housing
Student Affairs Around the Region
Alabama Updates
Florida Updates
Kentucky Updates
Mississippi Updates
North Carolina Updates
Tennessee Updates
Virginia Updates
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