SEAHO Features First Fruits Our department annually administers the Resident Feedback Survey (RFS) to gauge student satisfaction. The RFS contains 21 RA performance-related questions. East campus Neighborhoods, as you might expect given it's setting, routinely have the highest results on these, however some exceptions exist. The graph below shows West Quads that had a higher percentage of the best answer (e.g., Strongly Agree) than East Neighborhoods. The number of houses in the graph represents how many of the four East Neighborhoods scored lower than the listed West Quad. Kilgo had a higher percentage than at least one East Neighborhood in 11 of 36 questions, while other West Quads scored higher than at least one East Neighborhood in only four questions. The Spread Upon discovering the success of the new approach, Clausen shared a report of his findings with Associate Dean for West Campus Deb LoBiondo in an effort to see how the strategy could be expanded to enhance the residential experience of more residents. During the summer of 2016, LoBiondo requested Clausen work with another Residence Coordinator to devise and articulate a set of strategies for other staff members to use in the upcoming year. This included the development of an RA manual and an intentional focus on team building and development. Further, LoBiondo SEAHO Report Spring 2017 18