SEAHO Report - Winter 2023 - 41
Najib, N. U. M., Yusof, N. A., & Osman, Z. (2011).
Measuring Satisfaction with Student Housing
Facilities. American Journal of Engineering and
Applied Sciences, 4(1), 52-60.
Ray, M., Foreman, R., Haney, J., Stroup, B., & Waller,
B. (2008, March/April). The Customer Is Always Right?
Talking Stick, 25 (4), 43-60.
Sax, B. (2004). Students as " customers " . On the
Horizon, 12(4), 157-159. https://doi.org/10.1108
Thomsen, J. & Eikemo, T. A. (2010). Aspects of
student housing satisfaction: a quantitative study.
Journal of Housing and the Built Environment, 25(3),
273-293.
Tight, M. (2013). Students: Customers, Clients or
Pawns? Higher Education Policy, 26, 291-307.
Wali, A., & Wright, L. (2016). Customer relationship
management and service quality: Influences in higher
education. Journal of Customer Behavior, 15(1), 6779.
https://doi.org/10.1362
Watjatrakul, B. (2014). Factors affecting students'
intentions to study at universities adopting the
" student-as-customer " concept. International Journal
of Educational Management, 28(6), 676-693. https://
doi.org/10.1108/ijem-09-2013-0135
Webb, O. J. & Cotton, D. R. E. (2019) Deciphering
the sophomore slump: changes to student
perceptions during the undergraduate journey.
Higher Education, 77(1), 173-190. https://doi.
org/10.1007/s10734-018-0268-8
Wueste, D. E. & Fishman, T. (2009) The customer
isn't always right: Limitations of 'customer service'
approaches to education or why Higher Ed is not
Burger King. International Journal for Educational
Integrity, 1-9.
Xu, J., Lo, A., & Wu, J. (2018). Are students
customers? Tourism and hospitality students'
evaluation of their higher education experience.
Journal of Teaching in Travel & Tourism, 18(3),
236-258. https://doi.org/10.1080.15313220.2018.14
63587
41
https://doi.org/10.1108/ijem-09-2013-0135
https://doi.org/10.1108/ijem-09-2013-0135
https://doi.org/10.1007/s10734-018-0268-8
https://doi.org/10.1007/s10734-018-0268-8
https://www.doi.org/10.1108
https://doi.org/10.1080.15313220.2018.1463587
https://doi.org/10.1080.15313220.2018.1463587
https://www.doi.org/10.1362
SEAHO Report - Winter 2023
Table of Contents for the Digital Edition of SEAHO Report - Winter 2023
Contents
SEAHO Report - Winter 2023 - 1
SEAHO Report - Winter 2023 - Contents
SEAHO Report - Winter 2023 - 3
SEAHO Report - Winter 2023 - 4
SEAHO Report - Winter 2023 - 5
SEAHO Report - Winter 2023 - 6
SEAHO Report - Winter 2023 - 7
SEAHO Report - Winter 2023 - 8
SEAHO Report - Winter 2023 - 9
SEAHO Report - Winter 2023 - 10
SEAHO Report - Winter 2023 - 11
SEAHO Report - Winter 2023 - 12
SEAHO Report - Winter 2023 - 13
SEAHO Report - Winter 2023 - 14
SEAHO Report - Winter 2023 - 15
SEAHO Report - Winter 2023 - 16
SEAHO Report - Winter 2023 - 17
SEAHO Report - Winter 2023 - 18
SEAHO Report - Winter 2023 - 19
SEAHO Report - Winter 2023 - 20
SEAHO Report - Winter 2023 - 21
SEAHO Report - Winter 2023 - 22
SEAHO Report - Winter 2023 - 23
SEAHO Report - Winter 2023 - 24
SEAHO Report - Winter 2023 - 25
SEAHO Report - Winter 2023 - 26
SEAHO Report - Winter 2023 - 27
SEAHO Report - Winter 2023 - 28
SEAHO Report - Winter 2023 - 29
SEAHO Report - Winter 2023 - 30
SEAHO Report - Winter 2023 - 31
SEAHO Report - Winter 2023 - 32
SEAHO Report - Winter 2023 - 33
SEAHO Report - Winter 2023 - 34
SEAHO Report - Winter 2023 - 35
SEAHO Report - Winter 2023 - 36
SEAHO Report - Winter 2023 - 37
SEAHO Report - Winter 2023 - 38
SEAHO Report - Winter 2023 - 39
SEAHO Report - Winter 2023 - 40
SEAHO Report - Winter 2023 - 41
SEAHO Report - Winter 2023 - 42
https://www.nxtbook.com/nxtbooks/seaho/2024fall
https://www.nxtbook.com/nxtbooks/seaho/2024summer
https://www.nxtbook.com/nxtbooks/seaho/2024spring
https://www.nxtbook.com/nxtbooks/seaho/2024winter
https://www.nxtbook.com/nxtbooks/seaho/2023fall
https://www.nxtbook.com/nxtbooks/seaho/2023summer
https://www.nxtbook.com/nxtbooks/seaho/2023spring
https://www.nxtbook.com/nxtbooks/seaho/2023winter
https://www.nxtbook.com/nxtbooks/seaho/2022winter
https://www.nxtbook.com/nxtbooks/seaho/2021fall
https://www.nxtbook.com/nxtbooks/seaho/2021summer
https://www.nxtbook.com/nxtbooks/seaho/2021spring
https://www.nxtbook.com/nxtbooks/seaho/2021winter
https://www.nxtbook.com/nxtbooks/seaho/2020holiday
https://www.nxtbook.com/nxtbooks/seaho/2020fall
https://www.nxtbook.com/nxtbooks/seaho/2020spring
https://www.nxtbook.com/nxtbooks/seaho/2020winter
https://www.nxtbook.com/nxtbooks/seaho/2019fall
https://www.nxtbook.com/nxtbooks/seaho/2019summer
https://www.nxtbook.com/nxtbooks/seaho/2019spring
https://www.nxtbook.com/nxtbooks/seaho/2019winter
https://www.nxtbook.com/nxtbooks/seaho/2018fall
https://www.nxtbook.com/nxtbooks/seaho/2018summer
https://www.nxtbook.com/nxtbooks/seaho/2018spring
https://www.nxtbook.com/nxtbooks/seaho/2018winter
https://www.nxtbook.com/nxtbooks/seaho/2017summer
https://www.nxtbook.com/nxtbooks/seaho/2017spring
https://www.nxtbook.com/nxtbooks/seaho/2017winter
https://www.nxtbook.com/nxtbooks/seaho/2016fall
https://www.nxtbook.com/nxtbooks/seaho/2016summer
https://www.nxtbook.com/nxtbooks/seaho/2016spring
https://www.nxtbook.com/nxtbooks/seaho/2016winter
https://www.nxtbook.com/nxtbooks/seaho/2015fall
https://www.nxtbook.com/nxtbooks/seaho/2015summer
https://www.nxtbook.com/nxtbooks/seaho/2015spring
https://www.nxtbook.com/nxtbooks/seaho/2015winter
https://www.nxtbook.com/nxtbooks/seaho/2014fall
https://www.nxtbook.com/nxtbooks/seaho/2014spring
https://www.nxtbook.com/nxtbooks/seaho/2014winter
https://www.nxtbook.com/nxtbooks/seaho/50thanniversary
https://www.nxtbook.com/nxtbooks/seaho/2013fall
https://www.nxtbook.com/nxtbooks/seaho/2013summer
https://www.nxtbook.com/nxtbooks/seaho/2013spring
https://www.nxtbook.com/nxtbooks/seaho/2013winter
https://www.nxtbook.com/nxtbooks/seaho/2012fall
https://www.nxtbook.com/nxtbooks/seaho/2012summer
https://www.nxtbook.com/nxtbooks/seaho/2012winter
https://www.nxtbook.com/nxtbooks/seaho/spring2011
https://www.nxtbookmedia.com