Training Industry Quarterly - Spring 2010 - (Page 3)

From Where I SIt | Doug HarwarD Volume 3 I n case you haven’t noticed, the training industry today is much more positive than this time last year. There’s more hope, more energy and more forward thinking. From where I sit, there’s more positive activity in the business, the classroom and the boardroom. The market is continuing to improve. The amount of money being spent on training is increasing. Hopefully this means more jobs will soon follow. In short, we’re coming out of a dark period with a stronger outlook and more flexible natures. One basic truth about change: Nothing is ever the same afterward. So as we move into what’s next, you can expect your executives to ask some fundamental questions. It’s a brave new world, and your leaders won’t want to go back to the old ways. So what should we be looking at? Are we thinking big enough? Are we doing the right things? Are we working with the right people? How do we make sure we’re creating the right map to take us to the right places? In short, it’s time to get creative. You’ll have to decide how best to tap into the energy of your organization, but I will leave you with this checklist. No matter what your plans, ask yourself the following questions to ensure everything stays on track: • What resources do I need? Does this initiative augment or replace current offerings? • How can I best ensure buy-in from leadership? How can I get leadership involved to deepen their commitment? • What are the collaboration options? Can I involve another internal department in the initiative? Do I need support from an external service or solutions provider? • What success factors must I monitor to keep the program contributing? How does this serve larger goals? • Once the first project takes off, what’s next? What are my plans for summer? (Always try to think one season—or cycle—ahead.) Doug Harward is CEO of Training Industry, Inc., and a former learning leader in the high-tech industry. E-mail Doug at dharward@trainingindustry.com. time for a Change www.trainingindustry.com/tIQ Issue 2 Spring 2010 Publisher training Industry, Inc. 401 harrison oaks Blvd., Suite 300 | Cary, NC 27513 (919) 653-4990 ChIeF exeCutIVe oFFICer Doug Harward dharward@trainingindustry.com eDItor IN ChIeF Ken Taylor ktaylor@trainingindustry.com eDItorIAL DIreCtor Tim Sosbe tsosbe@trainingindustry.com ADVertISING DIreCtor Neal Gagnon ngagnon@trainingindustry.com Copy eDItor Emily Tipping editor@trainingindustry.com CoNtrIButING AuthorS editor@trainingindustry.com Jeffrey Berk Cynthia Clay Rick Crowley Doug Harward Stanton Heister Tracy Hollister Charles Jennings Dr. Michael O’Connor Tim Sosbe Kathleen Waid Kee Meng Yeo CoVer Art: © Stasys Eidiejus | Dreamstime.com eDItorIAL BoArD editor@trainingindustry.com Jeneen Baret, Manager of Information Technology IT Learning Group, Cisco Systems Robert Campbell, VP of Learning, Cerner Corp. Ed Cohen, Executive Vice President, Nelson Cohen Global Consulting Rick Crowley, Learning Technology Consultant Kaliym Islam, Vice President, Customer Training, Depository Trust and Clearing Corp. Karen Kocher, Chief Learning Officer, Cigna David Lamb, Vice President, Learning & Media Services, Rollins Paul Leone, Manager, Leadership Development, American Express Alan Malinchak, Chief Learning Officer/VP, ManTech International Krys Moskal, Vice President, People Development, Pearson Scott Neeley, National Training Manager, Newell Rubbermaid Frank Shaffer, Chief Learning Officer, Cross Country Healthcare Irish Kennedy Smothers, Chief Learning Officer, Mississippi Dept. of Employment Security Kee Meng Yeo, Director, Global Learning and Development, Amway TrainingIndustry Quarterly, Spring 2010 2010 / A Training Inc. ezine /Inc. ezine / www.trainingindustry.com/TIQ Training Industry Quarterly, Spring / A Training Industry, Industry, www.trainingindustry.com/TIQ 33 http://www.trainingindustry.com/TIQ http://www.Dreamstime.com http://www.trainingindustry.com/TIQ

Table of Contents for the Digital Edition of Training Industry Quarterly - Spring 2010

Training Industry Quarterly - Spring 2010
From Where I Sit
Contents
Ad Index
At the Editor’s Desk
Winning Organizations Through People
Learning Technologies
Performance & Productivity
The Business Case for Measuring Learning
Marketing the Benefits of Training
Making Sense of the New Blend
The Do’s and Don’ts of Pitching New Technology to Executive Management
Golden Corral: Training’s on the Menu
Delivering Great Training
Closing Arguments

Training Industry Quarterly - Spring 2010