Training Industry Quarterly - Summer 2011 - (Page 5)
IN THIS ISSUE
T H O U G H T
From Where I Sit
By Doug Harward Where does the responsibility of motivating employees rest? Doug explores the intersection of managing both business and people. 3
L E A D E R S A D I N D E X
You’re just one click away from the industry’s leading suppliers.
At the Editor’s Desk
This issue’s guest editor, Deborah Masten, illustrates a training program jcpenney developed to clarify role functions. 7
INTREPID ................................... 2 TOP 20 SALES TRAINING OUTSOURCING COMPANIES ........6 THE TRAINING ASSOCIATES ........ 8 GENERAL PHYSICS CORPORATION ......................... 10 TRAININGINDUSTRY.COM WEBINARS ...............................12 NC STATE UNIVERSITY ...............14 VENUEGEN .............................. 16 TRAINING INDUSTRY QUARTERLY ...............................21 RAYTHEON PROFESSIONAL SERVICES ..................................22 DISNEY INSTITUTE ..................... 26 ACS ..........................................30 PARTNERING FOR PERFORMANCE CONFERENCE ....34 DELTA COLLEGE ........................ 41
5
Performance & Productivity
By Charles Jennings The responsibility for continuous learning is shared. It’s time to develop the skills of the networked learner. 9
Learning Technologies
By Tony O’Driscoll Variety is essential. Focusing on classroom training as the only learning option can create inflexibility and prohibit growth. 11
Technical Training
By Wendy Combs and Bettina Davis Technical training lives in different places in different businesses. No matter where it calls home, impact is the bottom line. 13
Learning 2020
By Lisa Bodell The true value of social learning lies in the potential for collaboration, not just sharing knowledge. 15
Closing Arguments
By Tim Sosbe Focusing on the softer side of training can help build a better employee, which ultimately builds a better business. 40
TrainingIndustry Quarterly, Summer 2011 / A Training Industry, Inc. ezine / www.trainingindustry.com/TIQ
http://www.TRAININGINDUSTRY.COMhttp://www.trainingindustry.com/TIQ
Table of Contents for the Digital Edition of Training Industry Quarterly - Summer 2011