Training Industry Magazine - May/June 2021 - 39

Similarly, organizational resilience is
the sum total of individual employee
resilience and is contingent upon strong
employee engagement and a unified
sense of purpose.

IN THE MODERN
WORKPLACE, SUCCESS
RELIES ON AN INDIVIDUAL'S
CAPACITY TO COPE AND
THRIVE AMID STRESS.
Defining
Organizational
Resilience
According
to
Deloitte,
resilient
organizations plan and invest for
disruption and can adapt, endure and
rebound in a way that enables them to
not only succeed in its aftermath but
also to lead the way to a better state.
A resilient organization:
♦ Rebounds and resumes decisionmaking quickly.

Family Relationships
Form the Foundation
of Resilience
Family relationships play a vital role in
building resilience. This starts at a young
age when we are heavily influenced
by our guardians and parents. More
resilient children are raised with warmth
and affection in a family that's structured
and supportive. Family resilience has
been defined as a family's ability to
" withstand and rebound from disruptive
life challenges, strengthened and more
resourceful. " Dr. Froma Walsh, one
of the leading authorities on family
resilience, has identified nine processes
around the beliefs, organization and
communication of families that can
shape their response to adversity, using
it as a catalyst for growth. It's about
enriching relationships and making
family members more skilled at coping
with future stresses.

♦ Manages and mitigates organizational
risks on a continuous basis.
♦ Is communicative, collaborative,
cooperative and creative.
♦ Fosters a diverse and empowered
workforce.
♦ Invests in an adaptive and flexible
infrastructure.
♦ Has committed leadership and
program management.
♦ Embeds resilience into the culture of
the organization.

Resilience in
the Workplace
In the modern workplace, success relies
on an individual's capacity to cope
and thrive amid stress. Individuals can

build their resilience in the workplace
by developing a variety of effective
strategies that reduce vulnerability and
susceptibility to stress.
There are six different resilience
competencies organizations should
seek to develop to cultivate a resilient
workforce, including:

Self-awareness allows an individual to
recognize their strengths, identify their
weaknesses and enhance their skills.
This allows an individual to take charge
of their personal and professional
development.
Self-regulation is being able to
regulate your thoughts, actions and
emotions. According to Goleman,
Boyatzis and McKee in their 2002
book, " The New Leaders: Transforming
the Art of Leadership, " people who selfregulate see the good in other people
and are able to identify opportunities
in different situations. They are good
communicators, hard workers and
are able to keep going when times
are tough.
Optimism

is having the ability to be
realistic and hopeful. It's about having
confidence in oneself and one's teams.
Such people are natural leaders and are
able get work done.

Strength of character is being able

to use your strengths to be a good
leader and create good leaders.

Mental agility

is the ability to do
creative troubleshooting and adapt
in dynamic situations. Such people
have a growth mindset and are able to
transform along with their organizations.

Connection is about having strong
relationships and effective communication
skills. In the workplace, connections
mitigate conflict and drive client
relationships, team effectiveness and
employee engagement.
Resilience is not only important for its
impact on burnout, adaptive workplace
behaviors and protecting against
workplace stress; resilience is also a
contributing factor to physical well-being.

T R A I N I N G I N DUSTR Y MAGAZ INE - CLOSING SKILLS GAPS I WWW. T RAI NINGINDU S T RY . C OM/ MAGAZ I NE

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https://www.amazon.com/The-New-Leaders-Transforming-Leadership/dp/0751533815 https://www2.deloitte.com/ca/en/pages/risk/articles/the-resilient-organization.html https://www.amazon.com/The-New-Leaders-Transforming-Leadership/dp/0751533815 https://books.google.nl/books?hl=en&lr=&id=lY2GRulPCiMC&oi=fnd&pg=PA149&dq=froma+walsh,+family+resilience:+a+collaborative+approach+in+response+to+stressful+life+challenges&ots=nrXxsVB2vx&sig=eFEfR-yomr4DhKKHP_hjsg7ceBs#v=onepage&q=froma%20walsh%2C%20family%20resilience%3A%20a%20collaborative%20approach%20in%20response%20to%20stressful%20life%20challenges&f=false https://books.google.nl/books?hl=en&lr=&id=lY2GRulPCiMC&oi=fnd&pg=PA149&dq=froma+walsh,+family+resilience:+a+collaborative+approach+in+response+to+stressful+life+challenges&ots=nrXxsVB2vx&sig=eFEfR-yomr4DhKKHP_hjsg7ceBs#v=onepage&q=froma%20walsh%2C%20family%20resilience%3A%20a%20collaborative%20approach%20in%20response%20to%20stressful%20life%20challenges&f=false https://www.trainingindustry.com/magazine

Training Industry Magazine - May/June 2021

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